Poor customer service as soon as we walked into the door. Without listening to my requirements insisted I return with back statements and then take it from there. Very unprofessional. Lessons in good customer service skills would be of huge benefit here.
Name: serena
Location: Ilford
Regency Letting
Letting Agent at 192 Cranbrook Road
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User Reviews
serena
from Ilford
from Ilford
Feb 15, 2013
Response from
Imran Malik Manager
We would have to ask you your requirements to know what you looking for your budget, area etc. And the only time we ask for bank statements is when you have viewed a property you and you have liked it and paid a holding deposit subject to references. Iam afraid you might have gone into another agency.
Thanks
Thanks
Oct 10, 2013
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