I wish I hadn't had to give this place 1 star, because it didn't deserve any.
Salons like this one are jumping on the Groupon band wagon because they're greedy - they want to sell masses and masses of appointments and they inevitably cannot cope with the influx of customers, provide appalling client care and do a really awful job.
This is EXACTLY what happened to me this evening.
1. They booked me in for my appointment at the wrong time. Half an hour earlier than I was due to be there. I know this because I wanted to be booked in later than eventually scheduled to give me time to get there after work. They informed me that 5:45 was the last appointment, so I went for that one. When I arrived, they told me I was booked in for 5:15.
2. This****up led to me having to wait nearly half an hour just to be seen. I, of course, had plans later on that evening which had to be cancelled. It's just aswell, as you'll find out if you read on.
3. I was seen by a stylist who, in all honesty, I'm not convinced was even a trained hairdresser. She was brutally rough when combing, washing and doing well, anything with my hair. There were actually points where it really hurt. Her 'bedside manner' was non-existent; this girl had been taught at Vicki Pollard's school of hairdressing.
4. This is the killer. I opted for the full head of colour, as was permitted by my Groupon and it was applied with the gentle touch of a chainsaw. After waiting for the colour to develop, it was washed out by their idle intern who, I realised, was scrubbing my forehead repeatedly. Yes, you guessed it. They left an extraordinary watermark in darkest brown all the way across my face, which surprise surprise wouldn't come off. My sullen stylist tutted and humphed and complained that "she didn't wash it off properly". Yes, OR PERHAPS YOU SHOULDN'T HAVE LEFT BROWN HAIR DYE TO DEVELOP ON MY FACE.