Made an waxing appointment for 1130 on a Saturday morning.
Walked in, place looked very dark and a little grubby but I was willing to give it a go.
At 1135 noone has said anything so I asked what was happening - was told that the therapist was running late and would be another 5-10 mins.
At 1145 I asked again what was going on and was told it would be another 5-10 minutes.
So a delay of almost 30 minutes minimum.
Not acceptable and won't be going back.
Especially annoying as parking around there costs £2.50 an hour - so a waste of both time and money.