I have been to this Salon 3 times. The first 2 time the service was really good but on the 3rd occasion unfortunately I must say the service was truly awful!
When I made the appointment over the phone a week before hand, I had asked for the last stylist that trimmed my hair but when I arrived, apparently she was still busy servicing another customer and so she asked me if I didn't mind if someone else could trim my hair and so I accepted it.
Little did I know that the other stylist was very inexperienced and didnt speak much English at all! Trying to communicate was a problem and I had to explain how I wanted me hair trimmed as the stylist didnt even bother asking at all. Finally when I got my hair trimmed in the end and before I paid for my cut, I presented a discount card that was given to me when I last had my hair trimmed but when I showed the card, all they said is that its no longer valid and that was that.
The worst thing is that they really need to brush up on their customer service if they want to bring in business and hire stylist that speak English and know what they are doing! Pathetic service!! I will never use them again even though their prices are cheap.
Name: Not given