GiGi offer a decent service at a reasonable price. However, their customer service is awful. On the last two occasions I have visited (one of which was an appointment, the other a walk in) they left me sitting for an over an hour without any communication and then were rude and dismissive to me when I finally remonstrated. I've used GiGi for 6 years for gel manicures and pedicures throughout the year. I've spent more than £5000 in GiGi in that time. I regularly bring along my daughter and visitors too and tip generously. THERE IS NO EXCUSE FOR HOW RUDE THEY WERE TO ME THE MANAGER) YESTERDAY. I WON'T BE BACK - their loss.