Natural Nails & Spa

Nail Salon at 214 Jamaica Road
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6 / 10 from 4 reviews
Address
214 Jamaica Road
Rotherhithe
London
SE16 4BD
Map
Telephone
020 7394 0689
Region
Rotherhithe
Nearest Station
Bermondsey
0.23 miles
Category
Nail Salons
Opening Times
Monday Open 09:15 - Closes 19:00
Tuesday Open 09:15 - Closes 19:00
Wednesday Open 09:15 - Closes 19:00
Thursday Open 09:15 - Closes 19:00
Friday Open 09:15 - Closes 19:00
Saturday Open 09:15 - Closes 19:00
Sunday Open 11:00 - Closes 16:00

Natural Nails & Spa Picture Gallery

Acrylic by Lily at Natural Nail spa
Acrylic by Lily at Natural Nail spa

User Reviews

Marya
from London

Feb 15, 2022

Review picture
I came to this salon on Tuesday 8th initially and have never been treated so badly before. I'm shocked by the level of service at this place since the management has changed and it’s now Park Nail Ltd (but still called Natural Nails & Spa).

I came in for a simple gel manicure / normal pedicure. The girls were speaking with each other non stop in their language, and the girl doing my nails absolutely destroyed my cuticles and cut deep into them (they bled for an entire day - first two photos attached), while also either being glued to her phone or talking non stop to the lady doing the pedicure (which was also rubbish - third photo attached).

During the appointment after the pedicure - I moved from the pedicure chair to the manicure table. I could see she was about to start painting the base coat even though below the fingertips was dirty, the nails were uneven and they just looked awful, but I thought maybe the gel manicure would make it look decent (I really just wanted to leave by this point after being treated to badly and seeing even the pedicure wasn’t great). Once the base coat was done I could see it was a bumpy mess and I just asked them to remove it. The removal left a ridge in my nail beds (which the next salon that fixed my nails immediately noticed) but at that point all I wanted was the bleeding on the fingers to stop. They had put some gunky clearly very old antiseptic on it to try and stop the bleeding but it seemed to make it sting and do nothing else. I left the salon and after walking a minute immediately realised my finger was literally spilling blood (photo attached).

I went back and asked to speak to the manager, and the lady was more concerned by the fact that I didn’t know she was the manager, rather than the fact that two of my cuticles were cut so deep that they would not stop bleeding. After being verbally attacked there (and given moody faces by the older woman that did the horrific manicure), I left and thought at least the pedicure looked “okay”.

I went back a couple days later to ask to get the pedicure fixed. I walk in, and immediately after I walk in another lady comes in saying that she has three broken nails (LOL) from a manicure she did there the other day. Seriously what a mess of a place.

This place appears to be unhygienic and the staff is extremely rude. Even on this final visit to the salon today to fix the pedicure, the lady (a different one to the original two) just would not get away from her phone (photo attached), and still couldn’t get the pedicure right despite the fact that I had clearly come back after being unhappy. What an absolutely horrific experience. Final photo is what I left with today 😂 ABSOLUTE.MESS!!!!!!!!
Jean
from Bermondsey

Jun 17, 2021

Had a pedicure and manicure was very pleased with both . This was my first time in the shop and I felt very welcomed, lady who did my nails was very friendly . I would definitely be going back again 👌
Heather
from Bermondsey

May 22, 2017

Use with extreme caution
Went there Sat 20 May for spa pedicure and nail fill in. Woman who did pedicure has left a small cut in ball of left foot which is very painful - back massage was barely noticeable and whole thing was rushed and not relaxing. At one point the woman was more interested in her chat with colleagues and was filing my skin instead of my toe nail - when I pointed this out she became sullen and unfriendly and it was very uncomfortable for me- Different lady did nails which are fine and she was friendly and nice. Would not use again or recommend.
JA
from Canada Water

Feb 21, 2017

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Both workers just speak their own language, which is not English and make me feel totaly uncorfotable.
At the beginning was dificult for make myself undertood, because both dont make any efford to listen to me.
My nails was ok, not how I expected, but I definitely never gonna go there again.
Victoria
from Bermondsey

Apr 11, 2016

Very good service. Had shellac and acrylic mani and pedi done. Gorgeous. Love it. Staff are friendly.
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