The lady should be working at the butcher shop next door!
She chopped off half my nail, it started bleeding then had the cheek to laugh when I pointed it out. I told her to stop the pedicure at which point she started getting aggressive and the other staff member joined in and started shouting at me! They were demanding £25 for butchering my nail !! And then rudely told me to get out the shop and never come back.
I would give this place zero stars if I could. Poor incompetent staff and even worse customer service. Do your nails a favour and Avoid Avoid Avoid!!
Alex Nail Spa
Nail Salon at 75 Upper Tooting Road
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User Reviews
Anam Kibria
from Tooting
from Tooting
May 24, 2023
Keeran Jamil
from Tooting
from Tooting
Aug 23, 2022
Absolutely terrible services!
Staff who talk among themselves in their language and ignore all the instructions you give them.
I had a pedicure done, it was a rushed job, my feet were not even soaked properly, the "beautician" cut my nails roughly, did not file them at all. When I asked her to do it properly, she said, "come next time" yeah right, as if I would ever come back to you again!
Staff who talk among themselves in their language and ignore all the instructions you give them.
I had a pedicure done, it was a rushed job, my feet were not even soaked properly, the "beautician" cut my nails roughly, did not file them at all. When I asked her to do it properly, she said, "come next time" yeah right, as if I would ever come back to you again!
Mygda
from Tooting
from Tooting
Mar 2, 2022
A. Overpriced by an easy £5.00 for several nail services
B. Absolutely the worse pedicure, done by a very disinterested therapist.
C. The owner lady was watching loud movies/ news on her phone, and the ambience was less than relaxing.
Literally EVERY nail salon all the way from Clapham South to Balham to further down Tooting charges an easy 5-10 pounds less for services, so shop around- really feels like a rip-off, this one.
B. Absolutely the worse pedicure, done by a very disinterested therapist.
C. The owner lady was watching loud movies/ news on her phone, and the ambience was less than relaxing.
Literally EVERY nail salon all the way from Clapham South to Balham to further down Tooting charges an easy 5-10 pounds less for services, so shop around- really feels like a rip-off, this one.
Daniella Mohammed
from London
from London
Mar 11, 2020
Had an awful experience, after waiting for half an hour, my nails were not soaked off but ripped off causing one nail to bleed to which the girl said "I won't charge you for take off" to my absolute horror my natural nails were ripped of with the gel as opposed to soaked off. The combination of this and the inappropriate and rough use of their electric drills leaving dents and bruises to my nails have left my natural nails badly damaged. I will never go back there and recommend others not to go if you want your nails left healthy. They could improve on the care given to paying customers, instead of rushing and as a result damaging peoples nails. I have given a rating of 1 as the site would not allow me to give a zero.
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