Charles Allotey & Co

Solicitor at 140-142 Stockwell Road
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4 / 10 from 5 reviews
Address
140-142 Stockwell Road
Stockwell
London
SW9 9TQ
Map
Telephone
020 7738 6777
Region
Stockwell
Nearest Station
Brixton
0.33 miles
Category
Solicitors

User Reviews

asmith

Jul 8, 2011

I feel that is a shame that my fellow reviewers have had such a bad experience at this firm. I have been a client on and off like one reviewer for a few years now and have always had brilliant customer service from the firm. It is a warm family practice who are very passionate about what they do. I also think that it is unfair for a reviewer to pick on trainee solicitor, who after spending copious amounts of time and money studying and finally, unlike many other unfortunate law graduates get a contract , to be " oozing inexperience". They are there to learn ad so will need the guidance of their supervisor from time to time. If you think you can do any better I challenge you to do the same. Or will your ego get in the way?
do no use charles al

Jul 5, 2011

I totally agree with the last comment for the most part and mr allotey is a rude little man I have been dealing with them regarding a family matter and form the start I met a highly professional lady name who litened to my needs and we gelled right away I was told that I would be conatcted to discuss my case further a week went by and I was not contacted aso when i called to my suprise I was told that my case has been given to someone else and when I asked why the reply was because they need more cases like mine, also I was aske if she SARAH has not contated me as of yet which I replied no. I got a call just after I informed charles alottey that I no longer needed his services and was seeking advice somewhere else SARAH called me and threatend me if I go somewhere else I would not be able to claim public assistant for another 6 months becuse they would put in a charge for the first meeting I had with them. so i was left with no choice but to go with them. I had to be returning calls that SARAH said she would make to me regarding my case and she stank of inexperience she was ozzing it out off her skin and very un professional in her manners not offering water or tea because of having to wait for long periods of times to see her. She never read up on my case because the only time she knew anything was when I informed her and then she would just scan through any letters I gave her missing the most important parts alot off the times. The final straw was when the mother of my child came to and arrangement for me to see my child and she suggested that I get my socal laywers to draw up a document stating on the days I could se my child, I put this to SARAH and the inexperience ozzed out again becuase she had to run to her supervisor to seek advice on the whole issue and SARAH told me she will get back to me by the end off the week this was a month ago today. I called there BRIXTON office to find out where my laywer was and to my suprise I was told she was on annual leave!
karen
from wallington

Mar 31, 2011

i have been with these solicitors on and off for about 5 years i have never found them rude and i have dealt with more than 1 solicitor from this company if at short notice a arranged appointment could not be kept i received a phone call with plenty off notice and a alternative appointment i have to travel a long distance to this solicitors an if i wasnt at all happy im very sure i wouldnt waste 2 hrs traveling there they may not be able to win every case put to them but what solicitors do but they give 100%

Name: karen
Location: wallington
Anonymous

Oct 30, 2009

We have been waiting for a response from the solicitor dealing with our case for over 6 weeks. He always insists that he will call back with information and an update but doesn't. He is often out of the office and is rude and unhelpful. Do not use these solicitors!
Anonymous

Jul 20, 2009

Not very good customer service, upon dealing with their offices i could never get in touch with my solicitor he was always busy to accept my calls. When my solicitor was on leave no one knew when he was coming back or a specific date he was coming back. Very unprofessional not to inform your client of your leave or whom will be handling their case in your absence. Found the reception staff very unprofessional as well in the mannerism. Did not find the solicitor took my case very serious. Ended up taking my case elsewhere!
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