He quoted me £21 to refill my laserjet cartridge with toner.
I agreed on this price. He went downstairs to fill in my cartridge, when he came back after 20 minutes, he presented me with a bill of £31!!!
I politely reminded him that he quoted me £21 for the refill.
He maliciously ate his words and replied he never said anything like that.
I reluctantly paid, but I'll NEVER step foot into his shop again!
This comment has an official response:I totally disagree with this review.Obviously there had been a misunderstanding.If the customer felt they were quoted a certain price and charged another then why not just ask for a refund which we would have happily obliged, obviously emptied the cartridge and returned it to them!!!
From: AKEEL PARKAR