AWFUL SERVICE. Half of order missing. Had to chase them via phone on night of order & was promised the missing items were on their way- they never came & nobody bothered to let us know.
The next evening I had to repeat the same process chasing them on the phone. This time just 1 of the missing items was delivered & still the drink was missing. I tried to tell the delivery driver, but he was just running away out of sight saying I'll have to call up... VERY UNPROFESSIONAL. So I called up AGAIN & their communication is very bad, failing to listen so I was accused of lying. TERRIBLE BUSINESS.
*NOTE: To add insult, the quality of the food that was delivered was poor & basic. Nothing to do with Napoli/ Italy in any way, so false advertising to use Napoli's name- there is nothing Italian about this joke of a business. At best, their quality is likened to an overpriced poundland.
Napoli Pizzaria
Pizza Takeaway at 215 High Road
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Opening Times
Monday |
Open 12:00 - Closes 04:00 |
Tuesday |
Open 12:00 - Closes 04:00 |
Wednesday |
Open 12:00 - Closes 04:00 |
Thursday |
Open 12:00 - Closes 04:00 |
Friday |
Open 11:00 - Closes 04:00 |
Saturday |
Open 11:00 - Closes 04:00 |
Sunday |
Open 11:00 - Closes 04:00 |
User Reviews
An Italian
from LONDON
from LONDON
Nov 10, 2020
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