A voice message was left for me to contact the branch regarding information I requested on their secure messaging system, in my account. I have tried to contact the branch on the number given but get placed into their automated menu system which eventually puts me to the call centre.
The bank needs to learn how to operate as other UK banks and provide a customer friendly support system.
Needless to say my query remains unanswered. They should respond to the secure message in my account on their website.
State Bank of India
Bank at Habib House, 11 High Street
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3 / 10 from 4 reviews
Address
Habib House
11 High Street
Southall
Southall
UB1 3HA
Habib House
11 High Street
Southall
Southall
UB1 3HA
Telephone
020 8574 9833
020 8574 9833
Category
Banks & Financial Institutions
Banks & Financial Institutions
Other Branches
State Bank Of India Stores
Opening Times
| Monday |
Open 09:00 - Closes 17:00 |
| Tuesday |
Open 09:00 - Closes 17:00 |
| Wednesday |
Open 09:00 - Closes 17:00 |
| Thursday |
Open 09:00 - Closes 17:00 |
| Friday |
Open 09:00 - Closes 17:00 |
| Saturday |
Open 09:45 - Closes 14:30 |
| Sunday | Closed |
User Reviews
Dins
from Eshar
from Eshar
Sep 8, 2023
Harry
from Slough
from Slough
Feb 24, 2022
Very poor customer service call keep disconnecting, wasted 1.5hr, not upto UK standards
Kulwant
from Uk
from Uk
Dec 8, 2021
The branch will not answer the phone call.Call diverted to call centre with automated selection advising they have system issue. I can not get there app to work no customer support.
They need UK staff with UK standards.
They need UK staff with UK standards.
Patel
from Uxbridge
from Uxbridge
Jun 11, 2021
Poor service. Cannot contact by phone and call is diverted to call centre who cannot answer relevant queries.
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