Micro Anvika

6-17 Tottenham Court Road, London
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Review Rating from 2 reviews

Address
PC and Apple Branch, 6-17 Tottenham Court Road, Bloomsbury, London, W1T 1BL

Telephone
020 7467 6000

Region
Bloomsbury

Nearest Station
Tottenham Court Road (0.10 miles)

Opening Times
monday Opens 10:00 - Closes 19:00
tuesday Opens 10:00 - Closes 19:00
wednesday Opens 10:00 - Closes 19:00
thursday Opens 10:00 - Closes 19:00
friday Opens 10:00 - Closes 19:00
saturday Opens 09:30 - Closes 18:00
sunday Opens 12:00 - Closes 18:00

Micro Anvika stocks Apple Macs and PC's as well as all related hardware, and has a wide range of computer software on offer too.

User Reviews

Reviewed by azuquitagarcia
RUDE!! Most customers were nicely dressed (office wear) and I was just in jeans and sneakers. Every single one of the sales assistants acknowledged my presence by looking me up and down with an air of superiority and proceeded to ignore me whilst being all attentive and polite to the office-dressed.

Sep 28, 2012

Reviewed by Sonny123
Total violation of statutory rights of a customer!! DONOT buy anything from them!! I recently bought a Toshiba laptop from them and I was not satisfied with the sound quality. And when I say "sound quality", My Blackberry could play the same song louder than the laptop even when its on full volume.

When I asked for a refund under change of mind policy + not being satisfied with the product + not fit for purpose (as I told the sales person that I will need the pc for multimedia entertainment purposes) which BTW are all my statutory rights, I was told by the store manager that as I have opened the packaging, "There is no way I can get my refund".

Their Terms and Conditions clearly says, "Although your statutory rights as a consumer will not be affected" but they just denied the fact. They said to me as there is nothing wrong with the machine, we will send it our repair centre and if our engineer says its not faulty, then its not faulty.

I was totally shocked!!

I called Toshiba to ask if there is such a reseller policy and they were completely shocked by hearing such a "NO REFUND" policy.

The Sales Person will stick to you and follow you in entire shop until you buy something, and when you do it, they will forget you and will put on their "NO REFUND" face.

They have this Manager's Discretion under which they will deduct 15% if you want to return it, I negotiated at 9% deduction and got rid of that laptop. Paid £449 and got back £409.

They walk away from you while you are talking about refund, no eye contact and try to confuse you into your own statements i.e. "so you are saying?", "So you are telling me?" "But you just said".

They just tire you down physically and more importantly mentally by holding the "NO Refund" Fort until you just give up to the 15% deduction policy.

The Duty Manager "Denied" to give anything to me in written as a reason for no refund and said he don't really deals with customer but he's

Jul 2, 2011

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