Marks & Spencer

Department Store at 66-68 Kilburn High Road
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2 / 10 from 2 reviews
Address
66-68 Kilburn High Road
Hampstead & West Hampstead
London
NW6 4HJ
Map
Telephone
020 7624 7322
Nearest Station
Kilburn High Road
0.09 miles

Other Branches
Marks & Spencer Stores

Opening Times
Monday Open 08:00 - Closes 21:00
Tuesday Open 08:00 - Closes 21:00
Wednesday Open 08:00 - Closes 21:00
Thursday Open 08:00 - Closes 21:00
Friday Open 08:00 - Closes 21:00
Saturday Open 08:00 - Closes 21:00
Sunday Open 10:30 - Closes 16:30

Marks & Spencer is now a world famous department store selling everything from clothes and home furnishings to food. The clothes are very reasonably priced, while the food is predominantly known for their ready-prepared meals.

User Reviews

Fiona
from Kilburn

Jan 24, 2020

On two recent occasions I have been into M and S Kilburn.
I’m a loyal M and S customer but found the staff attitude really terrible. Very unhelpful and aggressive. A complete lack of tills and no apparent staff management. I don’t feel like going in again. My partner feels the same. It was a relief to go to Sainburys and Tescos and Aldi where the service was good natured and polite. M and S Kilburn hasn’t always been like this. Is it down to cuts?

Please give the staff training in customer service and give the manager effective supervision. On the basis of this store M and S will go downhill. It needs a new Manager and staff morale to be boosted and at least one till to be open.
charmmedude

Mar 20, 2012

this store is a joke it has not enough service check out staff and it never seems to remplemish stock levels. For a Busy high road NOT ENOUGH STAFF. I have the luxury of travel throughout the uk and it seems they have ample staff in there stores as well as huge trade of people. yET HERE i AM IN lONDON THE HUB OF ACTIVITY and yet fewer staff. I guess in London its the expectation to have to queue and have vacant un manned tills!! Get your act ogether M & S and employ actual staff
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