goods needed out of stock, despite system stating "in stock", advised system only updated every 24 hrs, no apology.
Given survey/prizedraw voucher which was out of date. Unable to find email address to send a comment/complaint directly to store.
B&Q DIY Supercentre is a nationwide chain of DIY stores throughout the UK that sell an extensive variety of home improvement equipment ranging from furnishings and power tools to pots of paint.