Belmont Dry Cleaners

Dry Cleaner at 4 Croxted Road
Family run business that has been established for over 25 years!
Belmont Dry Cleaners
Belmont Dry Cleaners image
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3 / 10 from 5 reviews
Address
4 Croxted Road
Dulwich, London
London
SE21 8SW
Map
Telephone
020 8761 7551
Nearest Station
West Dulwich
0.30 miles
Category
Dry Cleaners
Opening Summary
Mon - Sat: 08.30 - 17.30
Sun: closed

Professional dry cleaners.
All repairs and Alterations undertaken.
Shirt service
Laundry service
Collections and deliveries available Monday and Thursday evenings until 9pm.

User Reviews

SP
from Dulwich

Aug 23, 2022

Unfortunately there is no option for 0 stars.
The tailoring service is definitely poor but what is even worse is the customer service. I had a dress tailored last year but did not put on till this year and I went back to ask for modifications to be made. I was told I was not on their system although I have the text from June 2021 asking me to collect the item. I was told I should have brought it back last year and I explained that I did not put it on until this summer and that I was not there to complain but I just wanted it modified. I did not ask for a free service and did not criticise the quality of the work (or lack of in that case). The tailor was incredibly rude and even lost his temper - I could not understand everything he said unfortunately as he became quite dis-regulated- but as the quality of craftsmanship is poor anyway, I decided to take the dress and go elsewhere. I don’t have a problem with the quality of the work as these things do happen, but I do have an issue with people who due to the nature of their job they have to provide customer service and due to their inability to self-regulate end up blaming the customer rather than think how to make things right… so would love to take it further actually.
The cherry on of the cake was when I was told to provide the fabric that the trailer supplied and used in the first place in order for modifications to be made…
Leana
from London

Jan 17, 2022

Terrible customer services
Ms Campbell
from Croxted road

Mar 8, 2021

I had a green dress for a special occasion within 48 hours that was way to big , all shops were closed due to lockdown, they were very attentive and the dress fit to perfection thank you.
Jane Woods
from SE27

Jun 15, 2020

I'd been going to Belmont Dry Cleaners for approximately 9 years. There'd been a couple of minor issues, but nothing serious until more recently, when a dress was ruined.
An apology would have been welcome, but was not forthcoming. I won't be going back.
Gianna Aimola
from Dulwich

Jan 15, 2019

Review picture
Need improvement for TAILORING SERVICE

I Brough some clothing in this shop ( silk ones) for reduce size. Tailoring service make them smaller and did not fix/ refund. This please need to take serious customer services. Have ruined clothing around is a devastating lose for costumers particularly if this are expensive.
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