Smartline

AVOID!
Ruined a jacket leaving tears and loose threads on both sleeves - unwearable. Staff are rude and unhelpful and refuse to acknowledge any responsibility.

AVOID AVOID AVOID. Terrible service. Received suit back looking worse than when I handed it over. Somehow they had crinkled it all up so that it looked embarrassing to wear. To their credit they re-pressed it for free but I don't trust them to do a decent job again. The next cock-up could cost hundreds.

Alarm bells should have rung a few months earlier when I saw the shop worker trying to claim that dirty brown iron-shaped stain on a customer's light grey suit was probably their fault despite the adamant denial of the customer. Anyone who tries to pull that type of stunt is clearly a charlatan.

I will go out of my way to avoid this terrible shop from now on.