Browns Flowers

After a discussion on the phone I went to purchase a silk floral pillow for a funeral that was all that was available.

When I got to the shop I was shocked to see how small it was. It was tiny, it was more like a small cushion and not too far short of a pin cushion for £75.

I was also horrified to see the pillow was made with wet foam oasis instead of dry. The ribbons around the outside were falling out (no doubt because wet foam is supposed to be soaked in water to hold things in).

After I pointed out the flaws the shop assistant who had the customer service of a petulant child whipped it away and told me she'd tidy it up.

Tidy it up! Really! £75 for the tidy up of something that should have been perfect.

I was desperate to obtain something for a last minute funeral and would have paid more than £75 had it been perfect.

Don't waste your money here...

When I used Browns they were great - I went out of my way to buy seasonal arrangements and hanging baskets. Sadly, now taken over, their successor is no similar standard! They just delivered a scrawny Christmas tree (6foot £55) - on line would have been better but I wanted to support local businesses will definitely not use this successor to Browns.

I used this florist back in April for a eraingmant for my sisters passing thay went above all expectations and I can't thank them enough I would definitely recommend this flower shop for sad and happy times