Have used these guys in the past and they were good. Something has changed and I wouldn't touch them with a barge pole now. They quoted a price and then charged me considerably more. They also got the name wrong and on invoice and then then refused to change it, ignoring all e-mails. Go elsewhere for repairs in W12.
Name: Rob
Location: Shepherds Bush
W3 Glass Ltd
Glaziers & Glass Merchant at 137 The Vale
Ad
Opening Times
Monday |
Open 08:30 - Closes 18:00 |
Tuesday |
Open 08:30 - Closes 18:00 |
Wednesday |
Open 08:30 - Closes 18:00 |
Thursday |
Open 08:30 - Closes 18:00 |
Friday |
Open 08:30 - Closes 18:00 |
Saturday |
Open 09:00 - Closes 17:30 |
Sunday | Closed |
User Reviews
Rob
from Shepherds Bush
from Shepherds Bush
Dec 17, 2012
garelang
Jun 2, 2012
Wow, these guys couldn't have been more helpful. It seems their motto is "no problem". I have just had a nightmare client, changing his mind every 5 minutes, whenever I call them to let them know - "no problem". Great service, great price. Thank you.
londontown
Apr 9, 2011
Came across Vale Glass as a local company and as I prefer to use local firms, I gave them a go. Big mistake. They got my order wrong (they measured, not me) then tried to blame me. Very aggressive manager. The lady who answers the phone doesnt help. Very poor communication skills. Bad service and don't return your calls. Give them a wide berth.
Anonymous
Oct 13, 2009
No nonsense. Straightforward, efficient and civil. More important, prices were 35% less than the next quote I had and they were helpful and not intimidating to one asking lots of questions.
Anonymous
Aug 3, 2009
Excellent service, 2 mirrors ready within the hour and perfect to instructions. Very helpful owners. Good value. Would definitely recommend.
Have your say
Add a review or useful tip for this business