Working nearby I shop in Planet Organic on a regular basis. The food particularly the soup is good and coffee is very good. The service however is hit and miss. It ranges from friendly and helpful to apathetic and disinterested depending on who is serving - particularly during the lunchtime rush.
If Planet Organic were to achieve consistent friendly service across all of its staff this would be a 10 out of 10 for me.
Planet Organic is a very popular food retailer selling high quality organic goods, that is becoming increasingly popular as the GM food debate escalates. Planet Organic also sells wine, plants and flowers and provides a mail order service. A home delivery service is also available.