Daisylets

Daisy Lets are an estate agent true to the reputation that many estate agents in London have - negligent, incompetent, self serving, money grabbing and slimy individuals who will do as little as they possible can to fulfil their responsibilities, accept no responsibility for their wrong doings and will hand you the bill.

Possibly the most offending thing they did to us was to do with the bogus inventory they presented us with a few weeks before our tenancy ran out. We were renting the property for 1 year and it had been managed by Daisy Lets for 7/8 years prior. The landlord decided not to extend our tenancy so they could sell the house. Daisy Lets had neglected their duties of carrying out inventories between tenants during the entire time they had been managing the property. They told us that we would have to remove years worth of furniture and junk which had accumulated to get it back to how it was at the start at the 8 years based off an unsigned inventory we had never seen. They threatened to charge us a fee if we didn’t remove the years worth of other tenants' furniture and junk.

The landlord kicked off, quite understandably, because they assumed Daisy Lets had been properly managing the property to earn their fee. Daisy Lets then panicked and tried to gain access to the property for a ‘pre property inspection’ (yes this is complete bs and is not a real thing anyone does) just before the tenancy ran out so they could assess the situation and pass off the costs of removing the junk onto us. The last I heard the landlord was taking legal action against them for professional negligence. Good on them.

I’m not sure what was more offensive between Daisy Lets blatantly screwing us over instead of accepting responsibility for their own negligence or the fact that DPS accepted their claim, passed the cost onto us and didn’t return part of our deposit as a result. Daisy Lets really have no shame. Money is all they care about.

Whenever we had an issue with the house they were terrible at resolving it. One time we had water leaking from the shower upstairs through light sockets in the kitchen. You’d have thought that the combination of water and electricity would jump start them into being proactive and swiftly resolving the issue, but it took from early Feb to mid March to resolve the issue. When their contractor came around he said he couldn’t see any problem, and left the light dangling from its socket so it could ‘air out’ and we had to push back and endlessly follow up ignored emails to ensure the issue actually got sorted. The landlord got fed up after several weeks of Daisy Lets contractor failing to resolve the issue and had to use their own in the end.

I’m sure they’ll have a slick response to this message, because this is what they do to people on a daily basis. They screw people over, hand you the bill and move on to the next unsuspecting victim. I don’t know quite how they sleep at night without seeing themselves for the scumbags they are, but hey ho. It takes many people to make the world go round and not all of us can be honest and conscientious.

I could probably compile a 5000 word essay going into the intricacies of everything Daisy Lets did wrong during the 1 year I lived at the property they manage, but life is too short to spend any more time on this.

I imagine they’ll mention the rent arrears in their response which is a separate issue. One tenant left part way through the tenancy, didn’t find a replacement and screwed us over. We’ll be taking this tenant to court to reclaim the debt which is owed.

The game is rigged and Daisy Lets know how to play it. DPS won’t provide you with the protection you assume it will.