O2

146 King's Road, London
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Review Rating from 1 review

Address
146 King's Road, Chelsea, London, SW3 4UU

Telephone
020 7581 6279

Region
Chelsea

Nearest Station
Sloane Square (0.43 miles)

Other Branches
O2 Stores

Opening Times
monday Opens 09:30 - Closes 18:30
tuesday Opens 09:30 - Closes 18:30
wednesday Opens 09:30 - Closes 18:30
thursday Opens 09:30 - Closes 18:30
friday Opens 09:30 - Closes 18:30
saturday Opens 09:30 - Closes 18:30
sunday Opens 11:00 - Closes 17:00

O2 sell a range of mobile phones and tariffs that are compatible with the O2 network. They also sell a range of associated accessories.

User Reviews

Reviewed by Andrea Kelleher
I have a Blackberry which developed a software problem that was well recognised by O2 to be associated with my particular model. The Kings Road store manager suggested that I should get a different model but that she needed to seek authorisation. I have now been back to the store 5 times over a period of several weeks everytime to be told a different reason as to why she had not yet received a response to her e-mail request. Twice she promised to call be back but never did so. When I asked if she could just phone the relevant department whilst I was there I was told that this was not possible as they were only allowed to communicate by e-mail. When my husband phoned O2 today, he was told that all the shop needed to do was to phone them from my phone in the store to gain authorisation! I do not believe that this store was deliberately trying to make life impossible for me, but I have rarely come across such extraordinary inefficiency and poor service by people who really did not seem to care.So beware, if you have a problem with your O2 phone, avoid the Kings Road store, I can't imagine that there is a worse one anywhere.

Aug 5, 2010

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