Sports Shop at 138 Kensington High Street
Altimus image

9 / 10 from 54 reviews
138 Kensington High Street
W8 7RL
020 7937 7177
Nearest Station
High Street Kensington
0.06 miles
Sports Shops
Opening Times
Monday Open 09:30 - Closes 19:30
Tuesday Open 09:30 - Closes 19:30
Wednesday Open 09:30 - Closes 19:30
Thursday Open 09:30 - Closes 20:00
Friday Open 09:30 - Closes 19:30
Saturday Open 09:30 - Closes 19:00
Sunday Open 11:00 - Closes 18:00

Useful Tips from AIL Users

If you play tennis get your rackets restrung by these guys! No waiting around like the other shops these guys are lightning fast!

Kane Hopkins, Chelsea

Personally I would suggest if your going to get shoes or boots leave at least 30 to 40 mins to be fitted .You can also book an appointment.

David Chan, Putney

User Reviews

from kensington

Aug 17, 2019

super customer service just dropped my rackets to be restrung and regripped overall service was exceptional.
Laura Jones
from London

Jun 11, 2018

Although Altimus is quite expensive, the selection is fantastic and the service is even better. The lovely Paolo spent almost 2 hours with my son and I, fitting boots and recommending other kit that he needed. Huge recommendations from us. In terms of service, the other sport shops on High Street Ken could learn a thing or two from Altimus.
from Hammersmith

Jan 18, 2017

After being promised by Harvey Nicks for a Canada Goose jacket which never materialised the frustrated assistant told me to try Altimus in Kensington. What a collection they have , walked in and purchsed my new red Kensington Parka straight away.
Service was excellent.
Sam Kalra
from Knightsbridge

Dec 12, 2016

Absolutely amazing customer service and after service of their clients. The staff make you feel like an individual and not just your average customer. Its not just a shop to get goods. Like Harrods, its an experience!
from Maida Vale

Oct 4, 2016

Very good shop bought a Canada Goose jacket today and recevied excellent service. I hope it gets cold now so I get the benifit of my jacket.
Adam Baker

Jul 12, 2016

Altimus have been paramount in helping me recover from a recent injury!

There incredible technology helped me understand my foot problems and there expertise helped guide me to a full recovery... If you are ever injured or need to get your feet checked, go to these guys!
Rachael Stevens
from London

Jul 11, 2016

Absolutely amazed with how good this shop has been for me! My feet always encounter problem when I go away skiing with friends. Altimus completely helped with fixing the pain that was always there, and gave me the correct orthotics which have helped me tremendously, thank you!!
from Lambeth

May 23, 2016

Service was way way way above average, Paulo there in store boot fitter was exceptional he realy took the time to fit my new Altberg walking boots.
Mark newington
from Chelsea

Mar 4, 2016

These guys need to improve their customer service and think about their pricing....I was given advice on things that was wrong and it turned out that the most expensive items were being pushed onto me.
Took some advice from from a ski instructor friend who agreed that their prices were sky high for what they were and that other ski shops nearby are more knowledgable.
Response from Sati [email protected]
Thank you for taking the time to give your comments, we strive to give the best products with knowledgeable and friendly advice. We are really sorry we messed up with yourself. When this happens we’re happy to hold our hand up and say sorry. We offer a no quibble money back guarantee on anything purchased and returned unused within 10 days, even after this you can still bring it back for a credit or exchange.

Sep 18, 2018

from Hurdach

Jan 12, 2016

Thanks Altimus for your help this ski season! I needed quick and inexpensive ski wear for me and my family.I was so satisfied with the level of customer service of the shop last year I decided to go back.I was not let down again and this time the customer service was better than anything else I have seen.My son's jacket was not in stock so instead of ordering in for me to arrive in the next few days, the manager had it bought from their warehouse in caversham just so i had a jacket for my skiing holiday.Thank you Altimus you have not let me down and I look forward to seeing you in the future.
from Peckham

Jan 4, 2016

No1 ski shop in London very friendly helpful and high levels of customer service.
from Parsons Green

Dec 17, 2015

Anyone looking for winter Canada Goose jackets they have the best collectio in London.
from Harpenden

Nov 14, 2015

Great shop and excellent customer service, we have recently just moved to the UK and were in desperate need for winter clothing everyone was super helpful in kitting us out.
David Chan
from Putney

Jun 3, 2015

Visited Altimus around 6 weeks ago after a good friend told me about the exceptional service when it came to shoe
fitting bought a pair of running shoes with some Orthotics 6 weeks in and my feet feel great after a 12 km run.
Jenny Rodgers
from Croyden

May 13, 2015

Altimus Podiatry is a gem of a place as odd as it sounds I was recommend by my GP to visit, the pain in my feet was getting worse, and he suggested that I give them a try. Initially I had my reservations but after having the orthotics made and fitted and having used them for around 2 months I can say that my pain under my feet has gone !!. I cannot recommend this place enough in fact several other members of my walking club that have also visited Altimus say the same "Amazing" .
Well done and thank you for allowing me to walk pain free.
Mary Feilds
from Kensington

Apr 22, 2015

What a great shop just bought a micro scooter for my daughter from there Kensington shop they also set it up checked it all over etc. They also had a huge selection to choose from .
from southall

Mar 31, 2015

Fantastic service went in to buy a pair of trainers the guy i met knew his stuff so refreshing
from Kensington

Mar 19, 2015

Like this shop a lot. Altimus has a great vibe and the staff are always on hand and always seem to go that extra mile.
from Muswell hill

Mar 10, 2015

Nice store with friendly staff palo ( i hope i get his name right) was very helpful and helped get me a nice pair of ski pants.
from Kensington

Mar 8, 2015

Have to agree with Peter I also went to Harrods to buy ski wear as usual but the range was dismall the Snow and Rock was also very poor anyhow I am so glad I came here the collection in Altimus was vast and they have very good sales persons to help.
from Notting Hill

Mar 4, 2015

10/10 service I went in last night when the shop was just closing its doors I desperately needed to get my racket restrung as i was playing later on in the evening I thought it would be a straight no however they where fantastic they re called the stringer back in and he re strung my racket in 8/9 minutes. More shops like Altimus needed on the high street. Will definitely be recommending this place to my friends.
from Kensington

Mar 2, 2015

Fantastic shop !!!!
from Highgate

Feb 19, 2015

Martina Martina Martina the most helpful shop assistant ever she is a saint ....the thought of buying clothes for my 3 children is a challenge but ski wear I was dreading it she managed to get them kitted out with no fuss at all. Altimus's collection of kids ski wear the best and there prices are so reasonable especially compared to snow and rock and others on the high street.Really like this place.

Feb 12, 2015

Came back from a skiing trip last September and had some feet problems. Was recommended here by a friend and am over the moon with the treatments received and the pain has gone.

They offer fantastic after service also so I'm always popping back in here and there for check ups. Great shop!!
from Kent

Feb 9, 2015

For ski wear then this is the best place to go. I went to Harrods to look as they usually don't disappoint however this years collection was terrible, have to say though Altimus in Kensington had the best collections ended up buying a Bognor ski jacket with ski pants there choice of skiwear is extensive there staff are also very helpful staff a huge plus when buying this level of clothing.
from Chelsea

Feb 6, 2015

Luxury ski wear with the most helpful staff ever Altimus is the store to go to much better and most up to date collection than The other retailers in Kensington bought the coolest ski jacket and the best fitted ski pants ever !!!!! :)
from Mayfair

Feb 5, 2015

Want ski wear for kids then I suggest you visit Altimus and ask for Martina unbelievably helpful so good with the children makes a huge difference when you have somebody that cares. Super wide collection of kids wer.
from fulham

Nov 30, 2014

10 star rating all the way went in today to get ski gear unbelievable selection and great prices best I have seen.

Oct 18, 2014

Just bought my Canada goose parks today. Super friendly and very helpful staff.
from essex

Oct 5, 2014

Forget any other foot clinic this is the best i have ever come across met with there in store Pod he is amazing had a full bio mechanical fitting ended up with the most awesome walking boots and got a pair of custom orthotics fitted whilst i was there. Very very good service all round.
Would most certainly recommend Altimus to people needing boots.
from Hownslow

Sep 2, 2014

Best customer service purchased a rucksack 3 months ago for my trip around India the bag survived the trip however on the way back one of the buckles broke off the bag tearing the strap away I thought they would palm me of with the normal rubbish however they just swapped the bag for a new one I am so impressed fantastic service will definitely be going back to this store.
from Barnes

Sep 1, 2014

Nobody can be 100% but this place comes so close to the mark the service and attention to customer service is on a dfferent level to any outdoor/running store that I have visited in London there positive attitude is what makes them stand out.
from Islington

Aug 19, 2014

After years of walking with pain under the balls of my feet I am so glad my GP recommended me to visit Altimus in Kensington I went in not expecting too much apart from the usal try this it will be soft and comfortable..... however I was seen by Donovan a South African foot specialist who knew so much about my feet iI was blown away I ended up purchasing some custom orthotics and have to say best purchase I have ever made. PAIN FREE ..... Thankyou Altimus....
Stephen Lombardy
from Croydon

Aug 19, 2014

I can only say positive things about my visit today the service was on different level I love running but suffer from very bad shin splints and foot pain after being seen by there foot specialist I purchased some fantastic running shoes for less than half price asics gel kayano 20 for £65.00 I didn't question the price. I also got some insoles to help with my foot pain for less than £80.00 cannot grumble.....
from Kensington

Aug 17, 2014

Good if you want outdoor gear that is expensive but reasonable quality. Bad if you want orthotics- I was given the hardsell by quite a knowledgeable guy, but their prices are insanely high- go to a doctor, even Harley Street is (much!) cheaper.
from Shoreditch

Jul 13, 2014

What a great store in and the heart of london well Kensington I was so impressed with the staff at Altimus they comlpetly kitted me out for my up coming trip to Argentina met Chris boy did he know his stuff espically regarding walking boots my feet have never had so much attention. A huge thanks will definalty use this place again.
from Tooting

Jul 7, 2014

Excellent shop huge range of outdoor and camping goods. Staff are very helpful.
from bayswater

Jun 4, 2014

Love shopping here everyone is always so helpful better than snow and rock the selection is much better.
from Wimbledon

Jun 4, 2014

Being very hard to please when it comes to running shoes I have to admit even I was very impressed with level of service I received from Altimus the other day. I must say there in store podiatrist was a god send he made me understand after several years of running why I was getting knee pain all made sense now. I ended up buying 2 pairs of Asics Kayano. Will definitely recommend Altimus to my running friends.
from Ealing

Jun 1, 2014

Amazing store (Kensington) with the highest service I have encountered went in for running shoes met up with there in store foot specialist he unravelled lots of interesting facts regarding my feet very impressive.
from st petersburg

May 23, 2014

I am from Russia and was searching to buy some skis equipment whilst here in the UK I was informed by friends to look at shops in Kensington for this type of products. I visited Altimus on Saturday in Kensington and the experience I was given I have never seen here in the UK or in my country the sales assistant Mr Alex he was very helpful on getting me fitted for ski boots that they still had in stock also I purchased a pair of skis from them as well all the assistants are friendly and helpful they also organised a taxi for me to get things back to my residence.

James McInnes
from Reading

May 19, 2014

The service here really is second to none! While prices can be fairly premium, this is only because the products are such high quality!!! Staff are very friendly and I found exactly what I needed in no time for my expedition to Peru! Thank you Altimus!
from Acton

May 6, 2014

Excellent service all round great store !!!!!
from Bayswater

Apr 25, 2014

Nothing but excellent things to say after buying a simple £50.00 Groupon voucher online to help with my aching feet. I was blown away with the care knowledge and absolute professional approach from start to finish. I have visited many places that claim to help but Altimus are in a totally different league.
from covent gardens

Apr 22, 2014

I went to this shop to purchase some skiing equipment for myself and I was amazed by the quality and the customer service provided by the staff. I was very un organised and was buying stuff two days in advance and they could not have been more helpful telling me what to buy and any recomended products they had used on their own skiing holidays.

I love this shop and I can not wait until I go there again!

Thank you Altimus!!!
from Brixton

Apr 10, 2014

Bought a Groupon voucher online the other day for orthotic insoles that they had a deal on anyhow the chap I met really new his stuff went through all the options for me to make a choice that was best for me, been using my new orthotics last few days my feet and especially my knees feel so much better.
Glad to see that shops are still around with good old fashioned values and service.
from Mayfair

Apr 7, 2014

My GP recommended me to this place after my constant foot complaints and shin splints to be fair I did not no what to expect however I was very impressed I met there in store podiatrist and after his in depth analysis I had some orthotics made what a difference my shin splint pain has almost subsided and my years of foot pain has vanished I am so thankful to the team at Altimus I would highly recommend this shop to any one with foot problems.
from earls court

Mar 24, 2014

All round great and friendly shop nice to see they still exist staff where helpful and accommodating was looking to get some runners and bought a pair of Asics Kayano for 99.00.
Will try and run them in later tonight.
from knightsbridge

Mar 17, 2014

Just had the best shopping experience ever the staff at Altimus were friendly and also accommodating for my dog bought some super fitted ski pants the look is very hot......
from queensway

Mar 16, 2014

Best ski shop in Kensington was looking for something different and something that looked stylish went to all the other ski shops they were Boring and overpriced !!!
Altimus is much much better friendly staff as well.
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