Altimus
Sports Shop at 138 Kensington High Street
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Opening Times
| Monday |
Open 09:30 - Closes 19:30 |
| Tuesday |
Open 09:30 - Closes 19:30 |
| Wednesday |
Open 09:30 - Closes 19:30 |
| Thursday |
Open 09:30 - Closes 20:00 |
| Friday |
Open 09:30 - Closes 19:30 |
| Saturday |
Open 09:30 - Closes 19:00 |
| Sunday |
Open 11:00 - Closes 18:00 |
Useful Tips from AIL Users
If you play tennis get your rackets restrung by these guys! No waiting around like the other shops these guys are lightning fast!
Personally I would suggest if your going to get shoes or boots leave at least 30 to 40 mins to be fitted .You can also book an appointment.
User Reviews
james
from kensington
from kensington
Aug 17, 2019
super customer service just dropped my rackets to be restrung and regripped overall service was exceptional.
Laura Jones
from London
from London
Jun 11, 2018
Although Altimus is quite expensive, the selection is fantastic and the service is even better. The lovely Paolo spent almost 2 hours with my son and I, fitting boots and recommending other kit that he needed. Huge recommendations from us. In terms of service, the other sport shops on High Street Ken could learn a thing or two from Altimus.
Chu
from Hammersmith
from Hammersmith
Jan 18, 2017
After being promised by Harvey Nicks for a Canada Goose jacket which never materialised the frustrated assistant told me to try Altimus in Kensington. What a collection they have , walked in and purchsed my new red Kensington Parka straight away.
Service was excellent.
Service was excellent.
Sam Kalra
from Knightsbridge
from Knightsbridge
Dec 12, 2016
Absolutely amazing customer service and after service of their clients. The staff make you feel like an individual and not just your average customer. Its not just a shop to get goods. Like Harrods, its an experience!
Marco
from Maida Vale
from Maida Vale
Oct 4, 2016
Very good shop bought a Canada Goose jacket today and recevied excellent service. I hope it gets cold now so I get the benifit of my jacket.
Adam Baker
Jul 12, 2016
Altimus have been paramount in helping me recover from a recent injury!
There incredible technology helped me understand my foot problems and there expertise helped guide me to a full recovery... If you are ever injured or need to get your feet checked, go to these guys!
There incredible technology helped me understand my foot problems and there expertise helped guide me to a full recovery... If you are ever injured or need to get your feet checked, go to these guys!
Rachael Stevens
from London
from London
Jul 11, 2016
Absolutely amazed with how good this shop has been for me! My feet always encounter problem when I go away skiing with friends. Altimus completely helped with fixing the pain that was always there, and gave me the correct orthotics which have helped me tremendously, thank you!!
Andrew
from Lambeth
from Lambeth
May 23, 2016
Service was way way way above average, Paulo there in store boot fitter was exceptional he realy took the time to fit my new Altberg walking boots.
Mark newington
from Chelsea
from Chelsea
Mar 4, 2016
These guys need to improve their customer service and think about their pricing....I was given advice on things that was wrong and it turned out that the most expensive items were being pushed onto me.
Took some advice from from a ski instructor friend who agreed that their prices were sky high for what they were and that other ski shops nearby are more knowledgable.
Took some advice from from a ski instructor friend who agreed that their prices were sky high for what they were and that other ski shops nearby are more knowledgable.
Response from
Sati [email protected]
Thank you for taking the time to give your comments, we strive to give the best products with knowledgeable and friendly advice. We are really sorry we messed up with yourself. When this happens we’re happy to hold our hand up and say sorry. We offer a no quibble money back guarantee on anything purchased and returned unused within 10 days, even after this you can still bring it back for a credit or exchange.
Sep 18, 2018
Anya
from Hurdach
from Hurdach
Jan 12, 2016
Thanks Altimus for your help this ski season! I needed quick and inexpensive ski wear for me and my family.I was so satisfied with the level of customer service of the shop last year I decided to go back.I was not let down again and this time the customer service was better than anything else I have seen.My son's jacket was not in stock so instead of ordering in for me to arrive in the next few days, the manager had it bought from their warehouse in caversham just so i had a jacket for my skiing holiday.Thank you Altimus you have not let me down and I look forward to seeing you in the future.
Anna
from Peckham
from Peckham
Jan 4, 2016
No1 ski shop in London very friendly helpful and high levels of customer service.
Curtis
from Parsons Green
from Parsons Green
Dec 17, 2015
Anyone looking for winter Canada Goose jackets they have the best collectio in London.
Martha
from Harpenden
from Harpenden
Nov 14, 2015
Great shop and excellent customer service, we have recently just moved to the UK and were in desperate need for winter clothing everyone was super helpful in kitting us out.
David Chan
from Putney
from Putney
Jun 3, 2015
Visited Altimus around 6 weeks ago after a good friend told me about the exceptional service when it came to shoe
fitting bought a pair of running shoes with some Orthotics 6 weeks in and my feet feel great after a 12 km run.
fitting bought a pair of running shoes with some Orthotics 6 weeks in and my feet feel great after a 12 km run.
Jenny Rodgers
from Croyden
from Croyden
May 13, 2015
Altimus Podiatry is a gem of a place as odd as it sounds I was recommend by my GP to visit, the pain in my feet was getting worse, and he suggested that I give them a try. Initially I had my reservations but after having the orthotics made and fitted and having used them for around 2 months I can say that my pain under my feet has gone !!. I cannot recommend this place enough in fact several other members of my walking club that have also visited Altimus say the same "Amazing" .
Well done and thank you for allowing me to walk pain free.
Well done and thank you for allowing me to walk pain free.
Mary Feilds
from Kensington
from Kensington
Apr 22, 2015
What a great shop just bought a micro scooter for my daughter from there Kensington shop they also set it up checked it all over etc. They also had a huge selection to choose from .
dennis
from southall
from southall
Mar 31, 2015
Fantastic service went in to buy a pair of trainers the guy i met knew his stuff so refreshing
Lindsey
from Kensington
from Kensington
Mar 19, 2015
Like this shop a lot. Altimus has a great vibe and the staff are always on hand and always seem to go that extra mile.
louisa
from Muswell hill
from Muswell hill
Mar 10, 2015
Nice store with friendly staff palo ( i hope i get his name right) was very helpful and helped get me a nice pair of ski pants.
Anna
from Kensington
from Kensington
Mar 8, 2015
Have to agree with Peter I also went to Harrods to buy ski wear as usual but the range was dismall the Snow and Rock was also very poor anyhow I am so glad I came here the collection in Altimus was vast and they have very good sales persons to help.
Gilles
from Notting Hill
from Notting Hill
Mar 4, 2015
10/10 service I went in last night when the shop was just closing its doors I desperately needed to get my racket restrung as i was playing later on in the evening I thought it would be a straight no however they where fantastic they re called the stringer back in and he re strung my racket in 8/9 minutes. More shops like Altimus needed on the high street. Will definitely be recommending this place to my friends.
Roxana
from Highgate
from Highgate
Feb 19, 2015
Martina Martina Martina the most helpful shop assistant ever she is a saint ....the thought of buying clothes for my 3 children is a challenge but ski wear I was dreading it she managed to get them kitted out with no fuss at all. Altimus's collection of kids ski wear the best and there prices are so reasonable especially compared to snow and rock and others on the high street.Really like this place.
Emma.Kennedy
Feb 12, 2015
Came back from a skiing trip last September and had some feet problems. Was recommended here by a friend and am over the moon with the treatments received and the pain has gone.
They offer fantastic after service also so I'm always popping back in here and there for check ups. Great shop!!
They offer fantastic after service also so I'm always popping back in here and there for check ups. Great shop!!
Peter
from Kent
from Kent
Feb 9, 2015
For ski wear then this is the best place to go. I went to Harrods to look as they usually don't disappoint however this years collection was terrible, have to say though Altimus in Kensington had the best collections ended up buying a Bognor ski jacket with ski pants there choice of skiwear is extensive there staff are also very helpful staff a huge plus when buying this level of clothing.
Amanda
from Chelsea
from Chelsea
Feb 6, 2015
Luxury ski wear with the most helpful staff ever Altimus is the store to go to much better and most up to date collection than The other retailers in Kensington bought the coolest ski jacket and the best fitted ski pants ever !!!!! :)
Maria
from Mayfair
from Mayfair
Feb 5, 2015
Want ski wear for kids then I suggest you visit Altimus and ask for Martina unbelievably helpful so good with the children makes a huge difference when you have somebody that cares. Super wide collection of kids wer.
Charles
from fulham
from fulham
Nov 30, 2014
10 star rating all the way went in today to get ski gear unbelievable selection and great prices best I have seen.
LAUREN
from KENSINGTON
from KENSINGTON
Oct 18, 2014
Just bought my Canada goose parks today. Super friendly and very helpful staff.
annie
from essex
from essex
Oct 5, 2014
Forget any other foot clinic this is the best i have ever come across met with there in store Pod he is amazing had a full bio mechanical fitting ended up with the most awesome walking boots and got a pair of custom orthotics fitted whilst i was there. Very very good service all round.
Would most certainly recommend Altimus to people needing boots.
Would most certainly recommend Altimus to people needing boots.
Bradley
from Hownslow
from Hownslow
Sep 2, 2014
Best customer service purchased a rucksack 3 months ago for my trip around India the bag survived the trip however on the way back one of the buckles broke off the bag tearing the strap away I thought they would palm me of with the normal rubbish however they just swapped the bag for a new one I am so impressed fantastic service will definitely be going back to this store.
James
from Barnes
from Barnes
Sep 1, 2014
Nobody can be 100% but this place comes so close to the mark the service and attention to customer service is on a dfferent level to any outdoor/running store that I have visited in London there positive attitude is what makes them stand out.
Rosie
from Islington
from Islington
Aug 19, 2014
After years of walking with pain under the balls of my feet I am so glad my GP recommended me to visit Altimus in Kensington I went in not expecting too much apart from the usal try this it will be soft and comfortable..... however I was seen by Donovan a South African foot specialist who knew so much about my feet iI was blown away I ended up purchasing some custom orthotics and have to say best purchase I have ever made. PAIN FREE ..... Thankyou Altimus....
Stephen Lombardy
from Croydon
from Croydon
Aug 19, 2014
I can only say positive things about my visit today the service was on different level I love running but suffer from very bad shin splints and foot pain after being seen by there foot specialist I purchased some fantastic running shoes for less than half price asics gel kayano 20 for £65.00 I didn't question the price. I also got some insoles to help with my foot pain for less than £80.00 cannot grumble.....
Harry
from Kensington
from Kensington
Aug 17, 2014
Good if you want outdoor gear that is expensive but reasonable quality. Bad if you want orthotics- I was given the hardsell by quite a knowledgeable guy, but their prices are insanely high- go to a doctor, even Harley Street is (much!) cheaper.
Zara
from Shoreditch
from Shoreditch
Jul 13, 2014
What a great store in and the heart of london well Kensington I was so impressed with the staff at Altimus they comlpetly kitted me out for my up coming trip to Argentina met Chris boy did he know his stuff espically regarding walking boots my feet have never had so much attention. A huge thanks will definalty use this place again.
Frankie
from Tooting
from Tooting
Jul 7, 2014
Excellent shop huge range of outdoor and camping goods. Staff are very helpful.
Anna
from bayswater
from bayswater
Jun 4, 2014
Love shopping here everyone is always so helpful better than snow and rock the selection is much better.
Peter
from Wimbledon
from Wimbledon
Jun 4, 2014
Being very hard to please when it comes to running shoes I have to admit even I was very impressed with level of service I received from Altimus the other day. I must say there in store podiatrist was a god send he made me understand after several years of running why I was getting knee pain all made sense now. I ended up buying 2 pairs of Asics Kayano. Will definitely recommend Altimus to my running friends.
Richard
from Ealing
from Ealing
Jun 1, 2014
Amazing store (Kensington) with the highest service I have encountered went in for running shoes met up with there in store foot specialist he unravelled lots of interesting facts regarding my feet very impressive.
ivan
from st petersburg
from st petersburg
May 23, 2014
I am from Russia and was searching to buy some skis equipment whilst here in the UK I was informed by friends to look at shops in Kensington for this type of products. I visited Altimus on Saturday in Kensington and the experience I was given I have never seen here in the UK or in my country the sales assistant Mr Alex he was very helpful on getting me fitted for ski boots that they still had in stock also I purchased a pair of skis from them as well all the assistants are friendly and helpful they also organised a taxi for me to get things back to my residence.
ivan
ivan
James McInnes
from Reading
from Reading
May 19, 2014
The service here really is second to none! While prices can be fairly premium, this is only because the products are such high quality!!! Staff are very friendly and I found exactly what I needed in no time for my expedition to Peru! Thank you Altimus!
Tom
from Bayswater
from Bayswater
Apr 25, 2014
Nothing but excellent things to say after buying a simple £50.00 Groupon voucher online to help with my aching feet. I was blown away with the care knowledge and absolute professional approach from start to finish. I have visited many places that claim to help but Altimus are in a totally different league.
peter
from covent gardens
from covent gardens
Apr 22, 2014
I went to this shop to purchase some skiing equipment for myself and I was amazed by the quality and the customer service provided by the staff. I was very un organised and was buying stuff two days in advance and they could not have been more helpful telling me what to buy and any recomended products they had used on their own skiing holidays.
I love this shop and I can not wait until I go there again!
Thank you Altimus!!!
I love this shop and I can not wait until I go there again!
Thank you Altimus!!!
Anni
from Brixton
from Brixton
Apr 10, 2014
Bought a Groupon voucher online the other day for orthotic insoles that they had a deal on anyhow the chap I met really new his stuff went through all the options for me to make a choice that was best for me, been using my new orthotics last few days my feet and especially my knees feel so much better.
Glad to see that shops are still around with good old fashioned values and service.
Glad to see that shops are still around with good old fashioned values and service.
Tina
from Mayfair
from Mayfair
Apr 7, 2014
My GP recommended me to this place after my constant foot complaints and shin splints to be fair I did not no what to expect however I was very impressed I met there in store podiatrist and after his in depth analysis I had some orthotics made what a difference my shin splint pain has almost subsided and my years of foot pain has vanished I am so thankful to the team at Altimus I would highly recommend this shop to any one with foot problems.
Henrietta
from earls court
from earls court
Mar 24, 2014
All round great and friendly shop nice to see they still exist staff where helpful and accommodating was looking to get some runners and bought a pair of Asics Kayano for 99.00.
Will try and run them in later tonight.
Will try and run them in later tonight.
sarah
from knightsbridge
from knightsbridge
Mar 17, 2014
Just had the best shopping experience ever the staff at Altimus were friendly and also accommodating for my dog bought some super fitted ski pants the look is very hot......
victor
from queensway
from queensway
Mar 16, 2014
Best ski shop in Kensington was looking for something different and something that looked stylish went to all the other ski shops they were Boring and overpriced !!!
Altimus is much much better friendly staff as well.
Altimus is much much better friendly staff as well.
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