Pharmacy Express

Dispensing Chemist at 214 High Road
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5 / 10 from 2 reviews
Address
214 High Road
Bowes Park
London
N22 8HH
Map
Telephone
02088881669
Region
Bowes Park
Nearest Station
Wood Green
0.06 miles
Opening Times
Monday Open 09:00 - Closes 18:30
Tuesday Open 09:00 - Closes 18:30
Wednesday Open 09:00 - Closes 18:30
Thursday Open 09:00 - Closes 18:30
Friday Open 09:00 - Closes 18:30
Saturday Open 09:00 - Closes 13:00
Sunday Closed

User Reviews

Natalie
from Wood Green

Aug 23, 2022

Absolutely appalled by the lack of customer service here and making it absolutely clear how shocking the service is.

I’ve visited this pharmacy many times to use an external service which operates at the back, after giving my name as i’ve done on many occasions I walk straight through. In this instance I was stopped very abruptly and rudely by the lady at the front desk who shouted stop and put her hand up towards me without even looking in my direction.

I stopped and made it very clear that she was very rude, she went on to acknowledge that she was rude and continued serving the customer I told her that a sorry goes along way and that her manner was very rude and unwelcoming.

She chose not to acknowledge what I said on my way out I asked to speak to a manager to explain the situation and let him know that his team member was rude. He then went on to be extremely rude to me refused to let me explain and claimed he saw everything for himself before asking me to leave the store.

I believe that they felt it was okay to address me in this manner because of the colour of my skin and perhaps the area that the store resides.

As someone who works in customer there is no way I would ever treat a customer in that manner nor will I accept that type of treatment and I also believe no one else should either so if you want to receive good service I highly suggest you do not come to this pharmacy.

A simple apology would have sufficed and they thought it ludicrous that I asked after expressing how rude they were.

i’ve lived in this area my entire life and I’m absolutely appalled and extremely disappointed.

Absolute joke.
Tweeny
from London

Jun 1, 2013

Well what they need to do is place their opening and closing times on their door.as when i went on their website to find out the times. They closed at 7pm. So i went thre at 6:30 and they were shut. Then i have looked again and its been updated. But i have heard they close on saturdays at 5:00pm. But the hours on the website says; 13:00. But still no times on their door to clarify this.
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