Fitness First

Good gym for the price, I go off-peak after dropping my daughter off to school and the staff on the whole are pretty friendly, the facilities are good and for £24.95 a month I also get luxury changing rooms, jet showers and a steam and sauna. My only complaint is the sauna is broken half the time!

Fitness first is the worst gym I have ever been in my life. They have ripped my money off. Despite giving them a months notice they still charged on my bank account. And further more after I gave them my ID number the phone (headoffice) further then wasnt answered and disconnected several times straightaway.

They again want to charge me for the next month just because the membership manager couldnt find any cancellation notice on their system (which I called them last month and informed them) and hence want to charge me more . I have read the same complaints on many websites and so you can check as well. Also my friends had the same terrible experience at other branches.

And then they say the call wasnt recorded. It was recorded I know but because its their mistake they will obviously wont point out.

So do they want me to pay for the whole year despite I am NOT on a contract and NOT using their services. ?

I will make a legal complaint against them and get my money back.

Very very rude people at their headoffice and at the gym.