Avianca

I have been after my refund since December 2020 and I am Still trying to get it and now it’s near Oct if I was you and there was another way to get too Central America I would take that option I was totally impressed with them on my first flight with them but now they have left a bitter taste in my mouth . I gave them all the relevant information to send my refund when requested and then after 2-3 months they still sent me the same email requesting the same info. Tried contacting their UK office and has been closed and also trying to get into contact with someone that relatively speaks English is pure impossible find another airline to travel with, it’s really not worth the effort in getting you’re refund so stressful.

Good luck if things go wrong for you with this company