Pollyanna

Children's Clothes Supplier at 811 Fulham Road
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9 / 10 from 1 review
Address
811 Fulham Road
Fulham
London
SW6 5HG
Map
Telephone
020 7731 0673
Region
Fulham
Nearest Station
Parsons Green
0.21 miles
Opening Summary
Monday - Saturday 9.30 to 5.30
Sunday - 11- 4pm

Pollyanna sells children's shoes, children's clothes and accessories for ages 0 to 12.

User Reviews

Emma
from Sw6

Apr 19, 2012

Although shoe collection is ok, the attitude of the staff is appalling... Will never go back in there again. The lady was so rude I me for no reason-unacceptable!

Name: Emma
Location: Sw6
Response from Manager Owner
We are sorry to hear you have had a bad experiance. We are a family business who have been here for over 26 years. Our business is built on both customer service and a full fitting service.
In order to get the best of this service it is understandable that we need to work in partnership with the parent/buyer of the shoe in order to find the best shoe for the child. On this matter everyone has different expectations.

We are a destination shop and have families that still continue to visit us after moving out of London which is the ultimate compliment and one we value. Now we are welcoming past Pollyanna children who are now parents themselves and bringing their little ones for our expert advice and quality collection.

May 8, 2012

Louminous

Apr 22, 2011

I cant give this place a 10 because they don't exchange on shoes. But in every other area they are great. The staff are knowledgeable, patient and honest and don't ever give me the hard sell. A lady was in the same time as me and her children were quite badly behaved, the staff tried to be firm and polite but if the mum doesn't help what chance did they have, I couldn't believe how offended she got, the shoes on display weren't toys for her kids to play with and try on! I love this place, it's old school and i get just what i need.
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