Caroline Castigliano

Firstly, I had to pay the fee to try on the dresses and then they were so rude about me bringing more than two people with me to try on, though of course I wanted to bring my mum, step mum and mother in law to see my wedding dress. The staff were condescending and pushy and lots of the dresses fairly tacky looking. However they turned out to be the best of a bad bunch so in the end I did buy my dress from them. On the day however the corset was very hard for my bridesmaid to do up, agony to sit down in and left me with bruising around my ribs for 3 months! Needless to say I cannot recommend.

I found my dream dress in this store and I cannot express how happy/ relieved/ over-the-moon I am!!! I've been searching for months and I've been to nearly every store, show, event etc. to find "the dress" but found nothing. I booked my appointment at Caroline Castigliano, feeling quite jaded, however the staff were so lovely and really listened to what I had to say. I was there for quite a while but it was worth it as I've ordered my PERFECT dress and I'm sooooooooo excited to wear it!!!! Yippeeee!!! My friends and family are as delighted as I am. Thank you to the staff at the store!!!!

Name: Marianna W
Location: London

I booked an appointment at this store on Berners Street for their 2 week sample
sale and regretted it almost immediately. The attitude and approach of the staff
(or at least the one I saw) is bullish, arrogant and unhelpful. Every time I
tried a dress on I felt as though I was on a game show with 30 seconds on the
clock to decide which of the dresses I was going to buy. She spent most of the
time telling me how I should be feeling and implied I should disregard the
feedback from my sister as it was my day. Also I was told not to worry about
budget as 'savings could be made elsewhere'! These beautiful designs are being let down by the staff attitude problem. If you're desperate for a Castigliano dress maybe you can put up with this, but I am not and I wouldn't.