Hexagon Of Highgate specialises in the servicing, MOT testing, bodywork, valet servicing and routine maintenance of all BMWs.
Hexagon Of Highgate
Garage Service at Regis Road
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2 / 10 from 8 reviews
Address
Regis Road
Kentish Town
London
NW5 3EW
Regis Road
Kentish Town
London
NW5 3EW
Telephone
020 7485 6011
020 7485 6011
Region
Kentish Town
Kentish Town
Category
Garage Services
Garage Services
Opening Times
Monday |
Open 07:30 - Closes 18:30 |
Tuesday |
Open 07:30 - Closes 18:30 |
Wednesday |
Open 07:30 - Closes 18:30 |
Thursday |
Open 07:30 - Closes 18:30 |
Friday |
Open 07:30 - Closes 18:30 |
Saturday |
Open 08:30 - Closes 12:30 |
Sunday | Closed |
User Reviews
Abdul
from East london
from East london
Dec 16, 2014
Extrealy poor customer service. They never get back to your call. My car has been with them over 4 days and yet did not diagnosed the problem. I gave my car in for a service and came out the next day with more major faults. Very very disappointed with BMW never I will go there again
Stephen Cabre
from Camden
from Camden
Apr 29, 2014
Avoid by all means. It took me ages to make an appointment as they never called me back, put on hold for a very long time, etc. I finally got to speak to a very rude lady. Poor service from A to Z, very expensive. Just go somewhere else.
Anthony
from Central London
from Central London
Mar 18, 2014
They could improve things with being more customer friendly, this isn't hard to achieve because I've been to various bmw dealers over the yrs and other places treat customers very well.
On top of that, hexagon charges much more money than other dealers, so for higher asking price you'd expect a goid service right? Wrong, instead they totally under deliver. In my opinion, there are far better places to go to even if it means travelling longer. Driving an hour somewhere else will save you in the long run.
On top of that, hexagon charges much more money than other dealers, so for higher asking price you'd expect a goid service right? Wrong, instead they totally under deliver. In my opinion, there are far better places to go to even if it means travelling longer. Driving an hour somewhere else will save you in the long run.
Tamara Harkcourt
from Belsize Park
from Belsize Park
Dec 18, 2013
Always seem to take an age to get through to service personnel who rarely return calls when they say they will. Off hand approach by staff and lots of leaving of messages. Always seem to have a priority of dealing with a 'customer' rather than helping me. What am I if not a customer? Much better service from other dealers in north London to whom colleagues go, and I will now follow them.
Mark Michaels
from Hampstead
from Hampstead
Nov 28, 2013
The staff over promise and under deliver. Not enough staff and always too busy with someone else. Charge premium prices for unsatisfactory service. Go elsewhere is my suggestion which is what I have now started to do.
J keaton
from Marylebone.
from Marylebone.
May 14, 2012
Poor management , staff turnover is very high which is always a bad sign, totally focused on money , looks like its being run into the ground.been using the dealer for 7 years and have gradually seen the change from friendly and helpfull to money driven, shame ! They need to improve
Name: J keaton
Location: Marylebone.
Name: J keaton
Location: Marylebone.
halfday
Mar 29, 2011
I had my car serviced by hexagon last week, the service that i recieved was first class. Everything was completed on time and the car was returned clean, i was very impressed.
Megan
from South West London
from South West London
Jan 26, 2011
Staff are rude and unprofessional.....calls are rarely successfully transferred from reception and when you do get through you are treated like they are "too busy" to deal with you even though you are a paying customer.
Overall the staff just sound like not very nice people and a few have a slight attitude problem.
Name: Megan
Location: South West London
Overall the staff just sound like not very nice people and a few have a slight attitude problem.
Name: Megan
Location: South West London
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