Jobcentre

I visited Ealing job centre for the first time on 20/08/18. I went in with so much fear after reading all the nasty reviews. However, I was pleasantly surprised when I met a lady B on second floor. She was polite, and very helpful. I had an amazing experience. I don’t think it’s good to generalise that they are all proud and unhelpful. There are some good people in there.

As the experience goes all staff I have met have bee prompt , VERY helpful , diligent & professional

Get a telephone and someone to answer it, for crying out loud.

My 20 year old daughter recently tried calling the Job Centre in Ealing, but could not get through. So she went to the Job Centre in person and found the staff very unhelpful. They just advised her to have a look at their website.
This sort of attitude just encourages young people to claim JSA, which is not what my daughter wants. She wants a job!! Come on Ealing Job Centre!! Be a bit more helpful and start encouraging the youth of Ealing to get jobs, because that is what they want, not useless websites or telephone lines that no one answers.

They never pick up the phone! And when I tried calling at 4pm the recorded message said: 'sorry the office is now closed' shortly followed by 'normal office hours are Monday to Friday 9am to 5pm'!!

this job centre never ever picks up the switchboard phone so basically its pretty useless if you just need to speak to someone, which is kind of the same as this site, whats the point of a page for info about this job centre without including a phone number, worse than useless if you ask me.....