Roxby Hair Design

Hairdresser at 286 Croydon Road
Free consultation on every visit to ensure you leave with hair you love.
Roxby Hair Design
Roxby Hair Design image
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8 / 10 from 5 reviews
Address
286 Croydon Road
Kent
Beckenham
BR3 4DA
Map
Telephone
020 8658 6446
Nearest Station
Clock House
0.15 miles
Category
Hairdressers
Opening Summary
Friday
9am–8pm
Saturday
9am–5pm
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–9pm
Thursday
9am–9pm

Enjoy a personal experience at Beckenham's popular hair salon Roxby Hair Design. Ladies, gentlemen and children of all ages welcome.

Operating since 1948, Roxby Hair Design offers all hair services, including cut, colour, blow dry, barbering, balayage, hair extensions, perms, ombre, brazilian blow dry and more. All ages welcome.

We have an extensive hot and cold drinks menu made including freshly ground coffee, teas and hot chocolate. Air-conditioned environment.

We want to give you a personalised experience with a free consultation on each visit to ensure you leave with hair you love and advice from our experienced team on how to keep it looking amazing until your next visit.

Useful Tips from AIL Users

Ask them for advice on how to care for your hair at home.

Sarah, Beckenham

User Reviews

Sarah
from Beckenham

Jul 15, 2017

New management. Consultations and attention to detail. Bright atmosphere. Online booking.
Bea
from Beckenham

Jun 1, 2016

I had been a loyal customer for over 6 years and had introduced many of my friends to this salon.
I recently had a double appointment booked for my daughter and I, but unfortunately I was running 9 minutes late!
When I arrived the salon was very quiet. The staff were all stood chatting.
I was told by the reception girl that she had 'just' tried to call me as they would not have time to fulfill the drying of my hair (my hair is easy!) and were reluctant to commence the apts. despite having now arrived she asked if I'd like to rebook!
I find it hard to believe how critical those 9 minutes are to an EMPTY salon!
I told her 'no' and walked out.
When I later picked up a voicemail from the salon they had actually called me just 5 minutes into my appointment slot to remind me of my apt and asked if I'd like to reschedule!!
Disappointing customer service which has lost them a longstanding customer and any future referrals!
VJM
from Beckenham

Apr 23, 2012

Great staff, great salon. I have been coming here for years and always enjoy my experience, whether i am having a cut or an up-do for an occasion. Can't imagine Beckenham has a better salon.

Name: VJM
Location: Beckenham
Bigmick666

Apr 17, 2011

Roxby Hair Salon is a nice relaxing experience with nice polite staff and a nice clean bright salon, prices are very reasonable and parking is available in local side roads.
I have used many salons and barbers in the past however I have alway been made to feel welcome at Roxby and although my hair is a tricky challenge I alway come out happy and confident with the job my stylist has done, when you enter you are alway greeted with a warm welcome offered a drink of your choice by usually a very attractive young lady and then sat down in a comfortable massage chair for a relaxing hair wash and head massage Kiara however is amazing at this!
I would alway recommend to friends and family so much so my wife, sister in law and mother also use Roxby

Anonymous

Jul 8, 2010

I have used Roxby twice now and both times my wife has told me how good my hair looks. If shes happy, then so am I. Roxby, see you soon. Matthew
Anonymous

Jan 13, 2010

Having had my shortish hair cut recently at Roxby's by two different hairdressers I can only advise you not to go here! Despite my telling the first hairdresser that I was trying to grow my hair but just needed it tidied up she cut it so short that I almost cried!I had to ask her to stop cutting before I was shorn! It was supposed to be a bob but looked more like an old fashioned pageboy cut. After 6 weeks it had grown sufficiently to merit another tidy up so I tried a different stylist. Again, despite my being very clear that I was growing out the layers she cut my hair disasterously short and even after 6 weeks it is completely different lengths at either side and missing chunks where the length should be. I appreciate that every now and then you have a bad cut but 2 different stylists both managing to ruin a cut means that this salon should be avoided at all costs. Incidentally, both these stylists were supposed to be 'senior stylists' so I dread to think what a junior would do.I hope this prevents someone else having to live with the results of dreadful cuts. Needless to say I will not be returning.
Response from Chris Doran Salon Director
We were very saddened to read this review, as we have an excellent reputation locally and class ourselves as the leading Hair Salon in the Beckenham area. However, we focus strongly on Customer Service and value feedback, whether positive or negative, as it helps us to move in the right direction, so we fully appreciate this Customer's comments. We always do our best to rectify any complaints as soon as possible. We would also like to add that the number of returning Clientelle however, by far exceeds the very small number of unhappy Guests.

Dec 19, 2011

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