Noodle Hut

I have had the worst experience with this restaurant and yes it can be a one off but they were actually so bad at managing the after care of the incident that I am shocked they are still in business.

We ordered our food at 7pm on last Friday evening - called the restaurant after 1 hours 15 mins as no sign of food, the person informed us the driver had already left. Called him 30 mins later as STILL no sign of food. He apologised and ensured us the food was on its way. Called him yet another 30 mins later as no sign of food and he apologised and said that we would be given discount and cashback on delivery (as we had already paid by card). The food finally arrived a good 2.5 hours later which was absolutely shameful in its own right.

The driver then says to us that the restaurant had offered us £2 discount on the food. That was laughable! But the best part was when the driver said he actually did not have any money on him any way!

We called the restaurant and they had no explanation for the delay. I asked to speak to the manager who was not around so I left my number to get a call back but nothing yet. I am shocked and how awful the service was.. and quite frankly the food was completely sub standard!! So we were left staving till almost 10pm because they could not get their act together.

I am truly disgusted by this place.

Large interesting menu. Portions were a good size and quite normal in the take-away market. Food was tasty and very fresh. The staff were very friendly and I would definately order again even though the driver got a little lost finding our office in the Perfume Factory. Followed my colleagues directions not mine ;) Having said that we have collected before but we were all feeling a little lazy.

Name: Tony G
Location: Park Royal London W3

great tasting food and large portions - good value for money, delivered in under half an hour

lovely jubbly. deliver quick. some ppl might think the portions could be a wee bit bigger but i think they're just great