We had lunch here today and it was NOT a good experience.
Food: Spaghetti Bolognese was ok but portion was huge. The pizza tasted as though it was cooked from frozen.
My coke was flat and I politely gave it back to the waitress to swap for an apple juice. In our final bill they charged us £2.00 for a coke that was not consumed and £2.50 for the apple juice. When we asked about this, the waitress very rudely said;
"Darling, well next time you should complain before you get to half way through the drink"
"Don't worry, there won't be a next time" and we requested for the 12.5% service charge to be taken off our bill.
Unbelievable rudeness and pettyness from a restaurant that looks decent from the outside. Ironically, they would have made more money out of the service charge.
I work locally so I could have become a regular and could have recommended this restaurant to my colleagues. As it stands I would not have a meal there again and would not recommend it to anyone.