Really bad customer service. You order something and they bring it after an hour of waiting. They are rude and won't allow you to enjoy yourself like playing cards or even sitting in a circle. They hardly change the coal on the shisha and the food isn't good and is over priced. I am not happy and I will never be returning to this place. I don't advise it to anyone which is a shame because I enjoy almost every shisha cafe in London. And this is by far the worst.