Tupelo Honey

I strongly recommend that people avoid Tupelo Honey. After having gone there almost every day for a fortnight, I was verbally attacked by the owner for doing work in her café. Moreover, she accused me of sitting there for hours whilst only having coffee. If she had’ve politely informed me that the area I was sat in was for diners only then I would have happily moved on, but I was shocked and appalled by the way she spoke to me. Her manner was aggressive and intimidating and any time I tried to interject, she literally shouted over me.

I had recently been going to Tupelo Honey on a more regular basis but had been going occasionally for several years. It has a really nice décor, the food is good and the staff are generally pleasant. So I was especially shocked by this sudden outburst from the owner. Not only was her behaviour totally out of line but her accusations were incorrect. She told me, sinisterly, that she had been watching me for the past few days, even though I’m certain I hadn’t seen her, and said that she had her staff ‘keeping tabs’ on me. But more than her ridiculous claims, the way in which she literally cornered me was unbelievable. Working in customer service, I know that the customer isn’t always right. But to behave as she did is incredible.

I was sure to tell her as I left that she had lost my business and that of everyone I can advise. Although I would rarely wish this on anyone, Tupelo Honey is a business that deserves to fail. People cannot be allowed to get away with bullying their staff and customers as its owner clearly does. I was actually relieved when I read other reviews to see that I wasn’t the only person who had been on the receiving end of her assaults since I left the incident feeling as though I had been victimised. It’s a shame that what would otherwise be a lovely café is ruined by the person who should have its best interests at heart.