Reubens

79 Baker Street, Marylebone, London

Reubens
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5/10 from 15 user reviews
We are an All In London Recommended Business
5
users have recommended this business
Reubens, exterior picture

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Address:79 Baker Street
Marylebone
London
W1U 6RG
Map:Map & nearby
Cuisine:Kosher
Region:Marylebone
Nearest Station:Baker Street
Telephone:
Opening Hours:

Mon:11:30 - 16:00
17:30 - 22:00
Tue:11:30 - 16:00
17:30 - 22:00
Wed:11:30 - 16:00
17:30 - 22:00
Thu:11:30 - 16:00
17:30 - 22:00
Fri:12:00 - 15:00
Sun:11:30 - 22:00
About: Reubens has a restaurant downstairs serving an extensive menu full of traditional Jewish specialities and a popular deli-diner on the ground floor serving kosher food. They can cater for private parties of up to 50 people. They also provide a children's menu.

Related Businesses

Nearby alternatives

  1. Harry Morgan Restaurant & Delicatessen (1.0 miles)
    St. Johns Wood High Street, St. John's Wood, NW8 7NH
  2. Isola Bella (4.1 miles)
    Golders Green Road, Finchley, NW11 8HR
  3. Met Su Yan (4.1 miles)
    Golders Green Road, Golders Green, NW11 8HB


The Latest User Reviews of Reubens


User Rating: 1 / 10
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Henry Burstyner, Caulfield.Victoria.Austra
Added: Jul 2015
My wife and I are two Australian financially comfortable seniors,professionals,worldly and well travelled.
We have had the pleasure of eating at, and experiencing Jewish restaurants at all the four corners of the world.
Last month before joining our European Baltic cruise from South Hampton we spent a wonderful week in London, spoilt only by our horrible experience at Reuben's Restaurant/Deli 79 Baker Street.London
We didn't read some of the other peoples reviews before we went there otherwise we would not have gone there to suffer their utter arrogance ,rudeness and total
incompete

User Rating: 1 / 10
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Elizabeth, London
Added: Jan 2014
Hire different staff.
The service at Reubens is always unfriendly (bordering on rude), but the last time I braved their dour faces, the man cutting the salt beef told me he didn't want my business because I politely asked him for lean meat in my sandwich. Not a problem - Harry Morgans up the road is more than happy to cut their beef lean, and the service is excellent. As is their kneidlach soup. Reubens' is over-salted.

User Rating: 1 / 10
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donnie, nw london
Added: Dec 2013
£12 for a 'Reuben' sandwich which I was told was 'very big' was actually extremely small, had no russian dressing (actually no dressing at all!) or cheese and hardly any sauerkraut- it was basically 3 slices of beef between two slices of bread and some pickles. Also had a matzo ball soup which cost £6 and had only two matzo balls in it. I am extremely disappointed especially for the money I paid.

User Rating: 10 / 10
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New Customer
Newbie
Member since: Feb 2012
Posts: 0
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All In London User Recommended Business
The Deli side as the restaurant downstairs are great. I have been there several times and always enjoyed the food and service. Keep it up Reubens! Great job!

User Rating: 10 / 10
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moishe
Newbie
Member since: Feb 2012
Posts: 0
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All In London User Recommended Business
I go to this place a lot as I work nearby, this place is great, if you want a light lunch the deli has some great soups and salads and im addicted to the saltbeef and shawarma. Also my collegues tell me the downstairs has a great steak reubens (mustard and brandy sauce) Keep it up Reubens!!!

User Rating: 1 / 10
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regards
Newbie
Member since: Dec 2011
Posts: 0
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At our latest visit to Reubens, the food was of a decent quality, however I found Annie, the current person in charge and her daughter unnecessarily rude to the point of arrogance and indeed swearing at a customer! This is totally unacceptable, and we SHALL NOT be returning, indeed will be warning our friends not to go there either. It is not the only place in London for Kosher diners, so I urge you to try elsewhere! Pity the tourists who are based in that area, who cannot, unlike us, travel to find somewhere they value their customers.

Name, address and details can be supplied to verify this statement.

User Rating: 9 / 10
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N1Yankee
Newbie
Member since: Jul 2011
Posts: 0
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All In London User Recommended Business
Great food. Every time I am in town from New York I always swing by my favorite London restaurant. Salt Beef is amazing!!!

User Rating: 8 / 10
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Food Connoisseur
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Member since: Jul 2011
Posts: 0
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All In London User Recommended Business
The food was exceptional although the dessert frosting was a bit stale, but I assume due to the low demand for my unique dessert taste was the reason. I had duck with a brilliant sauce and fried vegetables. I would recommend this restaurant for more formal dining occasions in the evening.

User Rating: 10 / 10
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Bimba_89
Newbie
Member since: Jul 2011
Posts: 0
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All In London User Recommended Business
I've been to this restaurant couple of times and always served by friendly staff:) Food at reubens is unusual and tastes fabulous. The best salt beef sandwiches:) and incredible desserts!!
Fully recommended :)

User Rating: 1 / 10
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JarrodD
Newbie
Member since: Jun 2011
Posts: 0
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The service was slow, the food - when it eventually arrived - was good, but the bill was atrocious. Okay, we knew it was expensive when looking at the menu, but to be charged £3.50 per person as a 'cover charge' and then add 12.5% service charge on top meant that a single course a la carte meal and a bottle of water for three ended up at over £100. Kosher food here in the UK is not cheap, but this was ridiculous.

User Rating: 1 / 10
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No lies
Newbie
Member since: Nov 2010
Posts: 0
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Worst place ever!!!

Bad food, awful service, rude staff and got ripped off!!!

The service from the start was bad, food came and it was nasty. Then they gave us the bill and charged 15% service instead of 12.5% ... which is still a rip off!! Then needed 20mins to work out it was wrong!!! Then tried to add cover charge??? The manager didn't even know what cover charge meant!!!

Avoid at all costs!!!!

User Rating: 2 / 10
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Jimbob79
Newbie
Member since: Oct 2010
Posts: 0
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Dark entrance, disinterested staff. Really would not bother going back here again. £8 for a tiny sandwich. Plenty of better places to eat in the area.

User Rating: 8 / 10
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A Customer
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Member since: Sep 2006
Posts: 0
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Take-away from Reubens? I just can't believe it. It's not a MacDonalds-type place but a proper Kosher restaurant, that I choose to go to as a Christian, so I don't have to do Kosher myself. But why didn't you just go there and eat, and experience the wonderfully efficient and friendly service and the superb food, instead of having food delivered to your workplace from a place that is not geared up to do take-aways or food to go, if you want to be 'cool' :)? I presume your firm ignores the Work-Life balance policy, or else you are all workaholics that you have to eat on the job in the office? Such a shame that you had to go malign and criticise this wonderful restaurant over a take-away scenario! Go back there and have a proper meal. The office will not fall down without you! :)

User Rating: 10 / 10
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A Customer
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Member since: Sep 2006
Posts: 0
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Don't listen to this guy's rubbish. It is a restaurant, not a takeaway service. The food is exceptional as is the service. Definately worth eating at!!

User Rating: 3 / 10
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A Customer
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Member since: Sep 2006
Posts: 0
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We ordered a take away lunch to be delivered to our offices for a client visiting on a business lunch. The quality of food was acceptable, but questionable as to whether a chicken sandwich and 2 sides is worth over £30!
We specifically requested that the food arrived before 12pm, for which we were paying for a black cab to have it delivered. After calling Reuben’s at 12pm we were told it had not left and would be on its way soon. The food arrived 30mins late by which time our client had to go without lunch whilst the rest of the guests ate, much to our embarrassment. After ringing to complain we were faced with a very unprofessional and rude member of staff who told us we should have cancelled the order when we called at 12pm! Total lack of customer service, manners, punctuality, or professionalism and highly over priced. Not recommended for business catering.

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