New Layout doesn't cater for couples. Stood on the stairs for 10 mins waiting to be seated. Then we were led to a strange corner table with enough room for 1 1/2 people. We declined this table and were offered a table on the end of a group of six people directly adjacent to the stairs and in full view the 20+ people waiting to be seated. We declined this as well, no because we are snobs but if you saw it you would too. Then waited a further 35 mins watching several groups of 3 - 20 people getting served before us and about 5-6 other couples in the waiting area (stairs).
The staff even pulled several two seater tables together to seat a large group at the back of the queue!
We even asked if they could phone Bow Street and get us a table there to which we were told Bow Street was turning people away and sending them to Strand.
Eventually, after 45 mins we gave up and decided to go to Bow Street and check it out ourselves. We were seated immediately and served quickly too.
Conclusion - Laugh off Strand Zizzi unless you are in a big group.
Go direclty to Bow Street where you will an all round better restaurant.