I've eaten here many many times over the years of working and living in the neighborhood, during lunch mainly but also late in the evenings and for take out. Overall I would say they absolutely hold up to the good name of the brand, however there are occasions that the service can be slow especially when paying and certainly when collecting a pizza to take away.
My main problem with this branch is that the waiters and waitresses expect a tip, as obviously there are a lot of tourists visiting, but the service doesn't really provide anything other than expected of a pizzeria. The food is always exceptional, as expected.
Definitely recommend, a bad experience is few and far between.