Knowledge Management & High Performance Seminar

Introduction

Every four years your staff leave, taking your Joint Intellectual Property impacting your operation and rendering the training and investment cost in them wasted.

This Intellectual Property is the know-how and the learned experiences of those who perform your roles. If you do not save this know-how, develop it or pass it on, how can your people learn from the experiences or the sum of all the learning done by your employees, under your employ?

First Speaker CONFIRMED

ANDRÉ DE WAAL MSC, MBA, PHD

Author of HPO Theory & IIP V6

biography



André de Waal has done a wonderful job in researching high performance scientifically and then turning his findings into tangible ideas that managers can use immediately.

— Peter Hartman, KLM Royal Dutch Airlines President and CEO

Seminar Objective

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To demonstrate how effective Knowledge Management can deliver High Performance by focusing on Tacit Knowledge capture to drive forward continuous improvement on quality and customer service

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Mitigate and safeguard against the state of the economy and your sector

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Increase employee and department productivity and profitability, reduce employee turnover, sickness, absenteeism and retain talent in your business

Schedule

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Knowledge Management & High Performance introduction

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Learning from Experience

Tacit Knowledge capture (performance data that is in your language)

Oral Debriefs (face to face meetings to discuss outcomes and plan people strategies)

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First Guest Speaker – ANDRE DE WAAL – Creator & Originator of HPO Theory & IIP v6

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Workshop – activity – Collecting and Using Tacit Knowledge

Storing and using your Tacit Knowledge inside HPO Talent or HPO Analysis & Journeys

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Canal Boats / Coffee / Cake / Close