The Gloucester

Haven't been to this pub in yeaarrrssss, and last time it was pretty average, nothing stood out. Gave it a second go and the drinks, food and staff were all amazing, it's a different place, loved it and will be returning

Name: sophie
Location: london

My friend and me went to this pub for food at lunch time and received good customer service, however, we had dinner there one evening and the customer service was shockingly bad - we were about to order dessert, when I was asked to move tables mid meal, I was'nt happy with this, so I asked them to wait for my friend to return from the toilet, they ignored me and proceeded to move our things to another table. When I complained, the manager said the tables were for diners only, even though he had personally served us our main course. He could have asked several none diners to move but he chose to pick on us. After spending the best part of £50 on food and drink we were made to feel unwelcome and decided to leave our drinks and go to another pub. Also, on another issue, the incompetent barman did not understand why I did not want to accept the first gassy pint of lager from a new barrel. I think they need to get new staff with at least an understanding of the basics. As local customers, we have been going to this pub for years, but we are so upset by this incident that we will not be going there again.

Name: Not given
Location: London

Great pub, fab atmosphere and really friendly staff and very helpful, only thing is food, which can be hit or miss.

Fantastic pub,friendly staff,great food,what more do you want?!