from 1 user reviews
|ADDRESS:||2 Bittacy Hill, Mill Hill|
London, NW7 1LB
|MAP:||See Bittacy Cars on a map|
|NEAREST STATION:||Mill Hill East|
|TELEPHONE:|| 020 8343 4444|
I have used Bittacy cars multiple times and more often than not they are late. I called for a taxi and after waiting more than half an hour past the due time and multiple calls to them but my taxi didn't arrive. I called again only to find the taxi had broken down and cancelled and they hadn't even thought to tell me even though they knew I was waiting. I requested another taxi, now an hour later than the original time I had asked for, I asked for compensation for this as they had neglected to inform me and they rudely passed me down.
The star rating for the review has been removed and discounted due to an official response being added.
Bittacy Cars forgot to pick me up at an airport at 2am. They accepted they had made an error and agreed to pay the extra I was charged for using a black cab. I gave them the details to pay the money, but they didn't. I rang to politely tell them. They hung up on me. I rang again. They hung up again
This comment has an official response:
dear valued customer
we are very sorry for not picking you up from the airport, please get in touch with me and i will try to do my best to compensate you.
pls email me at email@example.com
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