Stone & Wood Gallery

I went into the showroom in Chiswick to find some floorboards for my house renovation. While I was in there the person serving was engaged with another costumer, after waiting for about 5 minutes I started taking some pictures of the floorboards I liked to show my partner and compare prices. The person serving then very rudely asked me to stop despite there being no signs stating otherwise. I am disappointed and didn't expect this type of service. We are replacing all the floorboards in our house. However this should not be important and I would not expect to be spoken to in this way.

The guy doesn't have much of a selling attitude, and can be quite ... arrogant. BUT...he warms up, and he clearly knows his trade extremely well.

Once we had bought the floor we wanted, he has gone through great lenghts to help us out, and managed to find us some extra boxes to make sure we had enough.

The fact that his business seems to go very well, despite his not so inviting personality when you first walk through the door I guess is a sign that he really really knows what he is doing!

I would absolutely go back, and can recommend him for sure. Just don't let that initial attitude scare you away...!