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 Monday 13th February
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Channings

Hatton Garden, London

Channings
Average User Rating
3 out of 10 (4 reviews)


Address:96 Hatton Garden, The City
London, EC1N 8NX

Map:See Channings on a map

Region:The City
London

Nearest Station:Chancery Lane

Telephone: 020 7404 3133

Opening Hours:
Mon:Open: 10:00 Close: 17:30
Tue:Open: 10:00 Close: 17:30
Wed:Open: 10:00 Close: 17:30
Thu:Open: 10:00 Close: 17:30
Fri:Open: 10:00 Close: 17:30
Sat:Open: 10:00 Close: 17:30
Sun:Open: 10:00 Close: 15:00
Business Type:Jewellers

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About :Channings display a number of diamond, silver and gold wedding rings as well as a number of handmade fashion accessories for men and women.






Extra Information, Opening Hours and Offers

Description
Retail jeweller
Diamond Merchant
wedding Ring Specialist
 
Opening Hours
Mon-Sat 10-5.30
Sun 10-3

User Reviews


The Latest User Review


My Review

1 out of 10 stars

Terrible terrible customer service!!

When you are a buyer they treat you quite well, but don't expect that when you paid the money!!

We paid over £2000 for my husband's wedding band. The little diamond of his ring is not straight and the ring it a bit too big

Since we needed the ring and we live about 2 hours away from london, we just gave them a call to confirm that we can sort it out later on.

Since then we went to this shop 3 times and every time they send us away with a stupid reasons. Last time going there, they said they DON'T RECOGNISE the ring at all and I must have taken my paperwork even for a polish!!

It is the first time ever my husband wanted his ring polished and they said we have to pay for it. This is while I got my rings polished free of charged in another shop in Hatton Garden for free!

Save your time and emotions for better things than convincing these people that the have to give you at least some customer service after paying all that money which goes towards their salary!

NEVER EVER WOULD GO BACK OR RECOMMEND THIS PLACE,

Added by Sanaz on Wed 20 Apr 2011 at 19:42:25
[report this][respond]
This comment has an official response:

The ring is not ours, and you have supplied no paperwork to the contrary.

We have asked you every time to please bring proof of purchase, as the ring is not recognisable as one of our pieces.

We will be very happy to perform any works needed to the ring if you can produce proof of purchase.


From: Mersey
Position: Director






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