My Review

1 out of 10 stars
I will never go there again!

We were regulars since the restaurant is right next to the bank I work in, though the food is not that fresh and it's overpriced. Last night we went again and ordered our favourite - soft shell crab handroll, which always has been coming on a flower plate, every time we have been there. We made an order to the chef behind the belt and as usual, it came on a flower plate. My friend did the same. But when we order two more to the chef, the waitress interrupted and she insisted to take the order instead of the chef. When the food was ready, she insisted that the handrolls should be placed on another plate, which made them more than twice the price! We declined to have it but she then said we had to pay for the higher price for the handrolls we had already eaten! That's absolutely unacceptable since we ordered it on a flower plate and we ate them on a floor plate. That's how it works in a Japanese sushi restaurant. It's amazing how they could raise the price AFTER the customers have eaten the food! If there were a mistake with the plates they used, the staffs were responsible for them, not us! Moreover, we have been eaten the rolls on a flower plate every time we were there. It's unbelievable that such thing can happen in London!

If you want fresh sushi, I recommend Wasabi nearby, which is 1/3 the price! If you really want to sit at a belt, K10 nearby has much nicer food and better service.