Stemming from the fashion arm of the Company, Madam Chi Coffee Lounge (MCCL) is a trendy and cosy coffee shop for serious coffee drinkers. However, to cater for non- coffee drinkers, there are also a selection of teas, wines and beers to accompany the handcrafted cakes, breads and pastries.
Open until 11pm 7 days a week, MCCL offers a relaxed atmosphere for friends and family to eat in or take away. Hosting poetry readings, mini art exhibitions and other creative events, Madam Chi Coffee Lounge is an all round cultural experience.
User Reviews
Campbell from Not given
May 13, 2012
Excellent customer service, great location a very modern coffee shop the free wifi makes it a great place for meetings. My Americano and Lemon Drizzle slice was a 9 out of 10. I felt the alcohol on the menu was a great touch for a coffee shop the first I have seen.
I will be attending again.
Best coffee in London - I have found waitress service to be fab. I get coffee there every day and all the staff have been great. The new frequent buyer cards are great. Only issue - what is with the dead shrivelled cakes being left out day after day - chuck them out for goodness sakes - makes one think they may get a stale one and puts me off tryign one.
Oh, what a lovely time I had. I came here with a friend on the weekend. Always walked past the place and never really went in, the outside does not do the inside justice. Its cozy with relaxing music, staff don't bother you if you want to sit and gossip for 2 hours over 1 pot of tea!
2 words HOT CHOCOLATE! oh my! what do they put in it? I am Cher Madam Chi's now and had to rave about this. If you had marshmallow's I would have given you 10 out of 10! ;) im taking one home with me, but i will be back for a glass of wine and a gossip.
What a great place. I first went here when it opened up in winter and it was good but after my second visit its seems that this coffee shop has gone from strength to strength, their offering of homemade cakes makes them stand out from the plethora of coffee style shops. After being welcomed as soon as I walked into the door. I stayed there for almost 2 hours without being harrassed (like some other well known coffee shops) whilst enjoying the big chunk of bannana cake and the best Americano I have ever taste!!
After about an hour I got a beer and realised they had free wifi! this is a hidden gem that needs to be discovered.
“I said I’d do it when I’d finished with this other stuff” and as my partner was walking back to our table the waitress added “because you’ve got everything you need, these other people don’t!”
Well, I’m sorry, but we clearly didn’t have everything we needed – we needed some ice otherwise we couldn’t even begin to enjoy our drink! – It would have taken 30 seconds to get more ice, but instead she left us sitting there staring at our warm bottle. Eventually a tiny bit more ice showed up and after another 15 minutes waiting for it to work the bottle was eventually drinkable.
Here’s the thing… I realize she was the only person working… I realize that they may have been low on ice but there is no excuse for being rude to people… in that position you’ve got to suck it up and apologize for there not being enough ice (what sort of a licensed venue doesn’t stock up on ice?), and let people know that you haven’t forgotten about their request - (If you served me dinner without any cuttlery, would you leave the customer sitting there staring at their dinner)
Groupon vouchers are used by companies to bring new customers to their business. Well, apart from the cost of my voucher, Madam Chi won’t be getting any more of my money. Instead the experience left me feeling compelled to write this online review (something I’ve never done before) and tell all my friends never to go near the place!
PS: The venue itself certainly didn’t impress. The ground floor seemed to be arranged strangely and at the back there were loads of chairs all piled up, which just looked like a mess.
What a disappointment! - A complete waste of a Friday evening and one of the rudest waitresses I’ve ever encountered.
I had purchased a Groupon voucher for a bottle of prosecco and some truffles to share with my partner. I had never been to the coffee shop before and so thought I’d take the opportunity to try it out.
As soon as I got there I could see another couple sitting with their truffles and bottle of prosecco in an ice bucket which appeared to be full of just water. I could hear the customer politely request some more ice, to which the waitress (the only member of staff apparently working that night) replied “yes” – the customer then said, “because we really can’t drink it like this” (fair enough as who likes warm fizz?!) but then I was quite shocked to hear the waitress say back to her “I said I was going to get more ice, what more do you want me to do!” – Hmmm, wrong attitude... and alarm bells began to ring.
I had been looking forward to a few crisp, ice-cold drinks and so when ordering our bottle I requested plenty of ice.
The bottle came and it was room temperature, sitting in some ice and water. The bottle had clearly been sitting on a shelf somewhere, not in a fridge, and so was undrinkable – we waited and waited, stirring the ice and trying to get the bottle cool but by the time most of the ice had melted the bottle and its contents were still warm. We asked for more ice and the waitress said that she would deal with us when she’d finished what she was doing (in an annoyed tone that implied we should have waited for her to finish what she was doing before asking her). After several minutes waiting it appeared that the waitress was now doing an order for somebody else and so we thought it would be fair enough to ask again… after all, we still hadn’t been able to have a sip of our drinks. When my partner asked if we could get more ice the waitress snapped back “I said I’d do it when I’d finished with this other stuff” and.... Cont.
