I visited this shop this week after a year only to be reminded how unfriendly and rude they are. I have been there about 4 times in total. If it was just the once I would put it down to chance, but each time the assistants have been brusque and abrasive and behind the till, cold and abrupt. No smiles no cheeriness. Why do I feel I am not welcome in there when I have come to give them my business and part with my money. Why do I feel that my presence is barely tolerated and that I am an inconvenience? I always leave feeling slightly angry and amazed at their poor treatment of customers.
Sadly they have a monopoly on school uniforms otherwise I would go elsewhere.
Isn't it time they read the poor reviews and did something about their customer service?
Luckily my son is in his last year and I hope never to have to visit their store again. Thank goodness for that.
To provide a balanced review I must add that their products are fine. No complaints about quality although quit