Such a shame for a local bakery that has competition with Costa Coffee (which is just 3 doors away). Not the nicest of welcomes, no customer service either with no ability to make a decent cup of tea as I had to ask for another teabag to counter balance the half a bottle of milk that went into the cup). I had a Apple Danish - not the best but not the worse.
Whilst sitting to have my very bad tea I witnessed 6 customers come in, look at the display and decide to not purchase anything. I also witnessed customers enter the shop and be ignored whilst the staff talked amongst themselves.
I walked past Costa which had customers queuing out the door.
I think Simmons - Cockfosters needs to rethink its positioning on this High Street otherwise it’ll be replaced by another well established brand.
I won’t be back to Simmons and I wouldn’t recommend it either.
Simmons stock a wide range of bread, pastries, sandwiches and quiches, as well as delivering to wholesale customers such as hotels, restaurants and other catering outlets.