Shimmers

Horrible customer service. Booked an appointment. Planned my day around said appointment. Turned up and because they clearly didn't write it down. Was told they don't remember and could I come back later! Inconsiderate and incompetent is the impression I was left with by the small Asian woman I dealt with. Clearly if an appointment was booked, it's because I'm not available another time. As stated WHEN THE APPOINTMENT WAS BOOKED!