Rawr
38 Rathbone Place, W1T 1HS
Address
38 Rathbone Place
Marylebone
London
W1T 1HS
Website
https://rawrbeauty.co.uk/
Opening Times
Monday
Opens 10:00 - Closes 18:00
Tuesday
Opens 10:00 - Closes 18:00
Wednesday
Opens 10:00 - Closes 18:00
Thursday
Opens 10:00 - Closes 18:00
Friday
Opens 10:00 - Closes 18:00
Saturday
Opens 10:00 - Closes 18:00
Sunday
Closed
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User Reviews
A.M
from London
from London
Mar 24, 2021
I have tried to contact Rawr multiple times about the perdicure bundle I paid for last year. I spent £225 and they have refused to refund the payment during this pandemic. The last person I spoke to over the phone said I should wait until the lockdown has lifted to use the outstanding bookings. I am now seeking legal advice and will contact the financial ombudsman seen as no one has responded to my emails.
Response from
Tyler Smith Marketing Manager - Rawr Beauty
Hi there,
Hope you are well. I was concerned to read your review and this is something that we'd like to look into for you.
Please email [email protected] with the details of your appointment (phone number, time and salon name) and I'll ensure this is raised with our management team.
I apologise sincerely on behalf of Rawr Beauty for your negative experience and hope that you give us the opportunity to make it right.
~ Tyler, Marketing Manager
Hope you are well. I was concerned to read your review and this is something that we'd like to look into for you.
Please email [email protected] with the details of your appointment (phone number, time and salon name) and I'll ensure this is raised with our management team.
I apologise sincerely on behalf of Rawr Beauty for your negative experience and hope that you give us the opportunity to make it right.
~ Tyler, Marketing Manager
Jun 15, 2021