Simply Beds

I bought a bed and had it delivered after 2 weeks when promised it would be within 3 days. After using the mattress for 3 weeks the springs collapsed. I reported the problem and it took them 4 weeks to come and collect and didn't even replace it. Said they had to do some checks.

2 weeks later I heard from them saying I had 'abused' the mattress and that they wouldn't replace it or refund my money. If I would like they could give me the damaged mattress back but incur another delivery charge of £35!!

Please avoid very unprofessional and once money taken they will not let go.

Not the best place to buy products from the sales team seem good, however the products and customer service lack much needed promise. Avoid at all cost, as the products you buy are never delivered!

superb service..!! very good range plans ..also very cheap prices and good quality...