Paul's Traditional Bacon & Ham Shoppe
Butcher at 11 Farnham Road
jack london
from Collier Row
Very dissapointed in in the bacon from Pauls " TRADITIONAL " Bacon shoppe,
I specifically asked for good quality smoked bacon that had NOT been injected with massive amounts of water to bulk the product up. I aked the girl serving there if it was sliced and packed in the shop and she told me Yes, and there is NO added water(curing agent)
I wanted bacon that when you fried it, Didnt shrivel up to half its size, Didnt leave White residue in the pan ,didnt emitt enormous amounts of steam when cooking, and left me with good bacon fat , that I could use after.
NONE of which I got from the bacon I purchased from Pauls shop.
I was so annoyed I called the shop and was told that the bacon they sell HAS been injected with curing agent (water.) SO the name Pauls Traditional bacon shoppe is MISLEADING, and I spent money for a product which I specifically asked for and didnt get. Does anybody know WHERE in Havering I can get decent old fashioned bacon? that fries without shrivelling to nothing, leaves some fat in the pan so I can use it on my bubble and squeak?
I will add when I spoke to the owner of the shop he apologised , but didnt offer to refund my money, or make any compensation for a productI deemed to be NOT Traditional.
Name: jack london
Location: Collier Row
Response from
Paul Owner
I'm really sorry to hear about your disappointment. We have tried to keep things as traditional as possible on the premises. All bacon that we sell in the shop is sliced fresh. We unfortunately can no longer source fresh sides of bacon as the demand has dropped for them and we are now forced to purchase individual backs. These however should be of a very good quality and if you weren't happy with the bacon or any other purchase from the shop, it would be much preferred if you brought the goods back to the shop.
We strive to source the best possible bacon for sale at the shop, unfortunately, from time to time (very, very rarely) there may be a discrepancy on the quality and we will always ensure that we act to sort that out with our suppliers. I'm not sure how your conversation went with regard to your complaint, also, I feel that you were misinformed by the staff and I apologise for that. 99% of all bacon sold in the uk has been cured with a water based curing agent. The only one that hasn't been would be a dry cured bacon. Dry cured bacon is around 50% more in price and I believe that we would not be able to charge those prices in the area that our shop is situated. Also, I believe our bacon is of a very good quality and there is no need to charge people over the odds for something that would be of a relatively small improvement. Sorry again; the golden rule of shopping should be if you're not happy with anything you purchased from my shop or any other shop... take it back and demand a refund.
At Paul's Traditional, we pride ourselves on the goods that we sell. We cook and cure Hams to a traditional recipe that I've been using for 30 years. We also cook our own Roast Beef, Roast Pork, Boiled Bacon and Salt Beefs. Pop in again, maybe you'll find that the bacon you purchased was a one off and if for any reason you are not happy, bring the goods back and I guarantee you will get a refund or your goods changed.
Yours sincerely,
Paul
Mar 1, 2011
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